Mairady Dempsey
Fayetteville
Summary
Dynamic Office Director at Parker Solvents Company with a proven track record in operations management and human resources. Enhanced employee productivity through innovative training programs and improved customer relations by delivering exceptional service. Skilled in data analysis and strategic planning, fostering a positive work environment while ensuring efficient facility management.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Office Director
Parker Solvents Company
01.2021 - Current
- Collaborated with HR to recruit top talent, reducing turnover rates and enhancing overall staff quality.
- Conducted regular facility inspections, identifying potential hazards before they became problematic issues.
- Improved employee productivity by developing and implementing comprehensive training programs.
- Provided exceptional customer service by promptly addressing inquiries from both internal staff members and external clients or visitors alike.
- Cultivated a positive work environment through team-building activities and recognition of outstanding performances.
- Developed data-driven reports for senior management to provide insights into operational trends and potential areas for improvement.
- Implemented robust performance evaluation systems to identify areas for improvement and foster individual growth.
- Coordinated company events such as conferences or workshops, ensuring smooth execution from start to finish.
- Oversaw facilities maintenance to ensure a safe, clean, and comfortable workspace for all employees.
- Assisted in the development of company-wide policies and procedures that contributed to an organized workplace culture.
- Managed vendor relationships, ensuring timely deliveries and cost-effective service agreements.
- Introduced new scheduling tools that streamlined appointment booking processes, maximizing daily efficiency.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Organized and updated databases, records and other information resources.
- Created organized filing system to manage department documents.
- Created reports, presentations and other materials for executive staff.
Behavior Technician- Student Analyst Position
Kids ABA Services
02.2025 - 09.2025
- This was a clinical position for my clinical hours for my degree!
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
- Monitored client progress to provide continued guidance and consistent feedback to families.
- Assisted in the creation of visual supports and schedules for clients, enhancing daily routines and transitions.
- Documented interventions, assessments and progress reports on database to enable tracking history and maintain consistent records.
Education
Master of Science - Applied Behavior Analysis
Purdue University
West Lafayette, IN08.2025
Bachelor of Arts - Pre Law/Psychology
Arkansas Tech University
Arkansas01.2024
Associate of Arts - Data Analysis
Arkansas Tech University
Arkansas09.2021
Skills
- Operations management
- Meeting facilitation
- Human resources management
- Customer service
- Clear oral/written communication
- Word certification
- Excel certification
- PowerPoint certification
- Organizational skills
- Customer relations
- Office administration
- Employee supervision
- Data entry
- Scheduling and calendar management
- Staff management
- Scheduling
- Strategic planning
- Document management
- Documentation and control
- Facility management
Certification
- Microsoft Word
- PowerPoint Certification
- Word Certification
Timeline
Behavior Technician- Student Analyst Position
Kids ABA Services
02.2025 - 09.2025
Office Director
Parker Solvents Company
01.2021 - Current
Master of Science - Applied Behavior Analysis
Purdue University
Bachelor of Arts - Pre Law/Psychology
Arkansas Tech University
Associate of Arts - Data Analysis
Arkansas Tech University
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