Makayla Chapman
Little Rock
Summary
Organized and dependable Administrative Assistant with 5+ years of experience supporting offices, coordinating permits, managing front desk operations, and handling documentation with accuracy. Known for excellent communication, customer service, and multitasking in fast-paced environments. Former volleyball coach and U.S. Air Force veteran with proven leadership, discipline, and problem-solving abilities.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Permit Coordinator
Groundworks CA LLC
Sunnyvale
05.2024 - 10.2024
- Managed all aspects of permit processing, including preparing complete application packages, tracking deadlines, fees, and approval statuses, and communicating updates to project teams.
- Coordinated with city and county agencies to resolve issues, ensure compliance, and maintain accurate documentation.
Administrative Assistant
Blythe Warner & Associates
Napa
02.2023 - 06.2023
- Managed incoming calls, emails, scheduling, mail, and client check-ins while maintaining organized client files and supporting invoicing and document preparation.
- Provided professional customer service and ensured smooth office operations.
Administrative Assistant / Receptionist
First Command Financial Services
Fairfield
05.2022 - 11.2022
- Handled front-desk responsibilities during tax season, including answering phones, greeting clients, scanning documents, and organizing confidential tax files.
- Supported preparers by maintaining accurate records and managing client documentation.
Security Forces Journeyman
United States Air Force
01.2018 - 01.2021
- Maintained base security by verifying identification, controlling entry points, conducting patrols, and enforcing safety protocols.
- Demonstrated strong discipline, attention to detail, and accountability in high-responsibility environments.
Education
High School Diploma -
Buckingham Collegiate Charter Academy
Vacaville, CA 08.2014 - 06.2018
Skills
- Permit processing
- Office administration
- Security operations
- Attention to detail
- Customer service
- Organizational skills
Availability
01/12/26
Timeline
Permit Coordinator
Groundworks CA LLC
05.2024 - 10.2024
Administrative Assistant
Blythe Warner & Associates
02.2023 - 06.2023
Administrative Assistant / Receptionist
First Command Financial Services
05.2022 - 11.2022
Security Forces Journeyman
United States Air Force
01.2018 - 01.2021
High School Diploma -
Buckingham Collegiate Charter Academy
08.2014 - 06.2018