MaKenlee Dunn
Walmart
Mulberry
3
years of professional experience
Dedicated and compassionate customer service professional with over two years of experience in a fast-paced retail environment. Currently pursuing a Certificate in Health Professions at Arkansas Tech University–Ozark with a strong interest in patient care and helping others. Known for excellent communication, organization, attention to detail, and the ability to learn new skills quickly.
Work History
OPD
2 Years 10 Months- Pick and prepare customer grocery orders quickly and accurately using handheld inventory systems.
- Ensure orders are properly organized, bagged, and staged for efficient pickup or deliveries.
- Provide friendly customer service and dispense orders to customers or delivery drivers in the pickup area.
- Maintain accuracy and cleanliness while working in a fast-paced environment with strict time goals.
- Communicate with team members and supervisor to resolve order issues and substitutions.
- Follow store safety and quality standards when handling food and merchandise.
- Answer customer phone inquiries related to delivery and pickup issues, troubleshooting problems and working to resolve concerns efficiently and confidentially. While maintaining excellent customer service.
Education
- Health Professions
- Currently pursuing coursework in Health Professions with an interest in medical careers.
- Relevant Coursework: Human Anatomical Structure, Medical Terminology, General Psychology, Comp I
Diploma
- Graduated in the Top 5 of class and maintained Honor Student status.
- Student Council President and active leader in multiple school organizations.
- Member of FFA, FBLA, Beta Club, and EAST programs.
- Participated in multiple athletics including basketball, softball, track, cross country, tennis, and volleyball.
- Completed advanced coursework while balancing academic, leadership, athletics, and a job.
Skills
Customer Service & Hospitality
Verbal communication
Fast-paced multitasking
Time organization
Organizational management
Computer Systems
Microsoft Word and Excel
Training New Associates
Teamwork
Professionalism
Fast Learner
Friendly Attitude
Awards
Honor Student, Top 5 Graduating Class Rank, Student Council President
Timeline
OPD
Walmart
09.2023 - CurrentRead More
Arkansas Tech University-Ozark
from Health Professions
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Mulberry High School
Diploma
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