Makenzie Lasiter
Monticello
Summary
Dynamic and results-oriented professional with a proven track record at Reclaimed Spaces, enhancing client satisfaction through exceptional customer service and organizational skills. Excelled in high-pressure environments, significantly boosting productivity and reducing stress for clients. Skilled in inventory management and adept at fostering teamwork, demonstrating adaptability, and driving performance improvements.
Trustworthy and dedicated cashier/stocker with 2 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.
Overview
3
3
years of professional experience
Work History
Home Organizer
Reclaimed Spaces
01.2025 - Current
- Established lasting relationships with clients, providing ongoing support and maintenance for organized spaces.
- Boosted productivity levels by designing functional home office setups complete with filing systems and workspace organization.
- Reduced stress levels for clients by transforming chaotic spaces into serene environments.
- Implemented time-saving routines for busy families, enabling smoother daily transitions and activities.
Waitress
Monticello Country Club
10.2024 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Cashier Assistant Manager
Dollar General
07.2022 - 10.2024
- Enhanced customer satisfaction by providing efficient and friendly service at the cashier counter.
- Assisted in inventory management tasks, ensuring optimal stock levels and minimizing product loss due to expiration or damage.
- Improved overall store cleanliness and presentation, resulting in a more welcoming atmosphere for customers.
- Built positive relationships with customers to increase repeat business.
- Organized backroom storage areas for easier product retrieval during restocking activities, ultimately reducing downtime between tasks.
- Assisted customers with special requests or needs, demonstrating empathy and genuine concern for their experience.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Mentored new cashiers, leading to higher retention rates and increased team performance.
Education
BBA - Marketing
University of Arkansas At Monticello
Monticello, AR05-2025
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Cleaning and sanitizing
- Active listening
- Adaptability and flexibility
- Physical strength
- Self motivation
- Public speaking
- Answering phones
- Inventory management
Timeline
Home Organizer
Reclaimed Spaces
01.2025 - Current
Waitress
Monticello Country Club
10.2024 - Current
Cashier Assistant Manager
Dollar General
07.2022 - 10.2024
BBA - Marketing
University of Arkansas At Monticello
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