Makinzie Jane Criner
Harrison
Summary
Experienced Teller with a strong track record in efficient transaction processing and exceptional customer service. Adept at improving customer satisfaction and streamlining operations in fast-paced environments. Proficient in cash handling and banking software, with a keen eye for detail and effective communication skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Teller
Equity Bank
12.2023 - Current
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
Cashier
American Eagle Outfiters
10.2023 - 12.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Server
Coltons Steakhouse
08.2023 - 10.2023
- Customer Service
- Handling Multiple Different Forms of Payment
- Maintaining a Happy and Enjoyable Environment for Customers
Certified Nursing Assistant
Hillcrest Home
07.2022 - 05.2023
- Patient Care
- Attending to Patients in Diverse Healthcare Settings
- Quick Assesment of Patient Needs
- Skilled Charting
- Communicating With Many Diverse Language Barriers
Cashier
Home Depot
03.2022 - 07.2022
- Money Handling
- Customer Service
- Maintaining a Clean Work Environment
Carhop/Closer
Sonic
07.2021 - 12.2021
- Customer Service
- Sanitization of Restaurant
- Training of New Employees
- Money Management
Babysitter
Child Care Provider
06.2018 - 06.2021
- Care of Safety
- Prepare Meals
- Develop Collaborative Relationships
- Maintain a Safe and Healthy Environment
Education
Associates - Banking And Finance
North Arkansas College
Harrison05-2026
High School Diploma -
Harrison High School
Harrison, AR05.2023
Skills
- Exceptional customer service
- Strong work ethic
- Professionalism and courtesy
- Excellent time management skills
- Relationship building and management
- Compliance, banking laws, and regulations
- Confidentiality and discretion
Certification
- Microsoft Office Specialist, Word, PowerPoint, Excel
- Touch 10 key
- ABA 'American Bankers Association'
References
- Shaelea Kilgore: Teller Supervisor (870)577-9372
- Rachel Davis: Branch Manager (870)754-6567
- Debbie Martin: Principles of Banking Instructor (870)741-8223
Timeline
Teller
Equity Bank
12.2023 - Current
Cashier
American Eagle Outfiters
10.2023 - 12.2023
Server
Coltons Steakhouse
08.2023 - 10.2023
Certified Nursing Assistant
Hillcrest Home
07.2022 - 05.2023
Cashier
Home Depot
03.2022 - 07.2022
Carhop/Closer
Sonic
07.2021 - 12.2021
Babysitter
Child Care Provider
06.2018 - 06.2021
- Microsoft Office Specialist, Word, PowerPoint, Excel
- Touch 10 key
- ABA 'American Bankers Association'
Associates - Banking And Finance
North Arkansas College
High School Diploma -
Harrison High School
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