Mallory Jones
Searcy
Summary
Professional in coffee industry, bringing strong commitment to quality and customer satisfaction. Known for efficiently preparing and serving variety of coffee drinks, ensuring each cup meets high standards. Focused on organization, cleanliness, and reliable in adapting to changing customer needs. Skills include latte art, cash handling, and customer engagement.
Overview
16
16
years of professional experience
Work History
Barista
Midnight Oil Coffeehouse
Searcy, AR
01.2022 - Current
- Prepared high-quality espresso beverages, ensuring consistency and adherence to recipes.
- Maintained cleanliness and organization of workstations, enhancing operational efficiency.
- Provided exceptional customer service, responding promptly to inquiries and resolving issues.
- Operated coffee brewing equipment, following safety protocols and maintenance guidelines.
- Assisted in training new baristas on beverage preparation and customer interaction best practices.
- Managed cash register operations, accurately processing transactions and handling cash securely.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
- Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Packaged bagels, muffins and other food items for customer purchase.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Helped management keep adequate supply on hand by notifying of shortages.
- Followed exact recipes for mixing and preparing beverage and food items.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Received two raises in my time at Midnight Oil, starting at 9.25 raised to 9.50 and then again to 10.25 an hour.
Farm Hand
Tim Jones
Searcy, AR
01.2010 - Current
- Assisted in maintaining livestock health through proper feeding and care routines.
- Monitored crop growth and reported issues to management for timely intervention.
- Assisted in the construction or repair of fences, barns, sheds, or other infrastructure necessary for successful farm operation.
- Carried out daily farm tasks such as feeding animals, milking cows, and cleaning pens to ensure animal health and welfare.
- Helped layout flowerbeds and spread mulch
- Baled and stacked hay in square and round bales on 2 farms.
Intern
Sasha Metso
Almaty, Kazakhstan
05.2025 - 07.2025
- Assisted in coordinating daily operations and scheduling for team projects.
- Coordinated activities for local youth to attend for relationship building, language development, and spiritual growth at 3 camps and weekly activity sessions.
- Developed educational games for English Speaking development in local adolescents.
- Spoke at the local church.
- Group Leader at English Camps for elementary students
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Created and managed project plans, timelines and budgets.
- Provided basic first aid and wound management related to sports, activities, and camps.
- Organized and prepared food for large groups of people in a timely manner.
- Contributed to positive work environment by actively participating in team-building activities.
- Facilitated smoother communication channels by organizing regular team meetings every month for planning and each week for regrouping.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Volunteer
Downtown Church of Christ
Searcy, AR
08.2024 - 05.2025
- Boosted donations to organization by strategizing and executing fundraising opportunities to raise $1,000
- Facilitated community outreach to expand participation and support in collecting 1,600+ English bibles
- Coordinated with different service providers to meet clients' individual needs.
- Created educational materials to convey important information to service recipients.
- Supported fundraising efforts through social media campaigns and outreach initiatives
- Developed promotional materials to enhance awareness of organizational programs
- Managed inventory of supplies, ensuring availability for various projects
House Cleaner
Indepentenly Employed
Searcy, AR
01.2018 - 08.2024
- Performed thorough cleaning of residential spaces, ensuring high standards of cleanliness and organization for 3 homes and 1 local business
- Utilized industry-standard cleaning supplies and equipment to maintain safe and effective work environments.
- Adapted cleaning techniques based on diverse client preferences and specific property requirements.
- Developed efficient cleaning schedules, optimizing time management while enhancing client satisfaction.
Baker
Midnight Oil Coffeehouse
Searcy, AR
05.2022 - 07.2023
- Mixed and prepared doughs using precise measurements for consistent product quality.
- Operated ovens and baking equipment to ensure optimal baking conditions.
- Maintained cleanliness and organization of workstations to adhere to safety standards.
- Assisted in developing new recipes based on customer feedback and seasonal ingredients.
- Improved efficiency by streamlining prep processes, reducing downtime during shifts.
- Collaborated with team members to enhance product presentation and customer satisfaction through visual appeal.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
- Managed customer service operations, including taking orders and resolving complaints.
- Helped in the delivery of bread to 8 families who specialty ordered breads by subscription each week.
- Arrived at work before business hours at 5 am to ensure timely and fresh production of food.
Bible Study Leader
Crosspointe Preparatory School
Searcy, AR
08.2019 - 05.2021
- Facilitated weekly Bible study sessions, promoting engaging discussions and spiritual growth among participants.
- Developed lesson plans and materials to enhance understanding of biblical teachings and themes.
- Coordinated group activities and events, fostering community engagement and collaboration among members.
- Inviting new people to participate in weekly sessions and promote vulnerability and conversation for spiritual growth for 8-10 high school girls.
Education
Bachelor of Science - Nursing
Harding University
Searcy, AR05-2026
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cleanliness
- Exceptional customer service
- Beverage preparation
- Safe food handling practices
Timeline
Intern
Sasha Metso
05.2025 - 07.2025
Volunteer
Downtown Church of Christ
08.2024 - 05.2025
Baker
Midnight Oil Coffeehouse
05.2022 - 07.2023
Barista
Midnight Oil Coffeehouse
01.2022 - Current
Bible Study Leader
Crosspointe Preparatory School
08.2019 - 05.2021
House Cleaner
Indepentenly Employed
01.2018 - 08.2024
Farm Hand
Tim Jones
01.2010 - Current
Bachelor of Science - Nursing
Harding University