Mandy Kyle
Benton
Summary
Business professional with comprehensive background in analyzing complex data to drive strategic initiatives. Known for enhancing operational efficiency and supporting decision-making processes through detailed analysis. Highly collaborative team member focused on achieving results and adapting to dynamic business needs. Proficient in data modeling and process improvement.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Metrics & Workforce Management Analyst
Tata Consultancy Services
11.2019 - Current
- Led all aspects of a diverse, multi-location metrics & reporting team on the business side of a hybrid Business Intelligence environment
- Delivered reporting solutions, data analytics, and decision support to business leaders
- Developed and executed reporting strategies that supported operational performance management, strategic objectives of the organization, and vision of Business Integration
- Partnered and collaborated with technology leaders to deliver data and reporting solutions that enabled the business to meet or exceed customer expectations
- Supported Annuities, Life & Health and Voluntary Benefits lines of business
Commissions Manager
Tata Consultancy Services
04.2018 - 11.2019
- Managed and facilitated the day-to-day operations of ten individuals in the Commissions Department for three lines of business, located in Arkansas and Texas
- This included performance evaluations, staffing, training and development, coaching, accountability management, leading meetings and projects, approving various accounting requests and reporting results back to management
Commissions Accountant/Commission Supervisor
Transamerica Life Insurance Company
01.2003 - 04.2018
- Responsible for managing the commission preparation and payment processes to Employee Benefits and Long-Term Care Agents, including analysis, reconciliation, reporting and resolution of issues
Client Relationship Manager
Transamerica Life Insurance Company
01.2013 - 01.2014
- Primary contact between the agent and client ensuring that all their needs were met and followed up on to ensure the account was managed from inception to delivery of the first bill
Administrative Assistant, Marketing
Transamerica Life Insurance Company
01.2000 - 01.2003
- Performed all general administrative functions for the Midwestern Regional Marketing Vice-President, Regional Vice-Presidents, Director and Sales Support Personnel
Administrative Assistant, Accounts Payable/Receivables Specialist
Cintas Corp
05.1999 - 09.2000
- Performed all general administrative functions for Office Manager and General Manager
- Assisted the HR Manager with recruiting, training and development, communication, salary and benefits, team building and employee relations
- Ensured company received payments from customers for services, maintaining billing systems, account records and financial reports
- Managed company’s payments and expenses to suppliers and vendors
Education
Master of Accounting and Financial Management -
Keller Graduate School of Management, DeVry University
05.2008
Bachelor of Business Administration - Management
Henderson State University
Arkadelphia, AR05.1999
Skills
- Microsoft Office
- Microsoft Excel
- Data analysis
- Leadership
- Decision-making
- Written communication
- Verbal communication
- Analytical skills
- Problem-solving
- Organizational skills
- Project Management
- SSRS
- Tableau
- SharePoint
Certification
- Management Development Certification Program, Transamerica Employee Benefits, 01/01/15
- FLMI Level 1, LOMA, 05/01/04
- Associate, Customer Service, LOMA, 04/01/03
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteTimeline
Metrics & Workforce Management Analyst
Tata Consultancy Services
11.2019 - Current
Commissions Manager
Tata Consultancy Services
04.2018 - 11.2019
Client Relationship Manager
Transamerica Life Insurance Company
01.2013 - 01.2014
Commissions Accountant/Commission Supervisor
Transamerica Life Insurance Company
01.2003 - 04.2018
Administrative Assistant, Marketing
Transamerica Life Insurance Company
01.2000 - 01.2003
Administrative Assistant, Accounts Payable/Receivables Specialist
Cintas Corp
05.1999 - 09.2000
Bachelor of Business Administration - Management
Henderson State University
Master of Accounting and Financial Management -
Keller Graduate School of Management, DeVry University
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