Manuel Badra
Córdoba
Summary
Hospitality professional with experience in lodge and hotel operations, guest service, and guest experience management. Skilled in team supervision, logistics coordination, reservations, check-in / check-out procedures, inventory control, and customer service. Strong interpersonal communication, adaptability, problem-solving and ability to perform in high-demand environments while ensuring top service standards.
Overview
5
5
years of professional experience
Work History
Host - Lodge Manager
H&H Outfitters
11.2024 - Current
- Managed the full guest experience for over 250 international guests per year, across 50 groups, ensuring high service standards.
- Coordinated end-to-end logistics, including charter flights, transfers, itineraries and outdoor activities; successfully sold 5 charter flights in one season.
- Supervised and scheduled a multidisciplinary operational team of 12 staff members.
- Worked closely with the Head Guide to coordinate hunting activities for 250 guests per year, ensuring safety, timing and exceptional experience delivery.
- Contributed to guest loyalty results: 30% of guests rebook for the following year, and 50% return two years after their trip, strengthening long-term client relationships.
- Handled check-in/check-out procedures, billing, cash handling, invoice tracking and administrative tasks, ensuring operational accuracy.
- Managed inventory control, purchasing and supplier coordination to maintain efficient lodge operations.
Rugby Coach
Fundacion Lourdes Rugby Club
03.2021 - 02.2022
- Coached and supported a group of 30–50 children aged 6 to 15, teaching core rugby skills, teamwork, discipline and respect.
- Led two weekly training sessions and coordinated Saturday matches against other local teams.
- Worked with two other coaches to plan training programs and maintain a safe and positive learning environment.
- Helped introduce a post-training meal program to improve attendance among children who did not participate regularly.
- Encouraged social inclusion, confidence and personal growth through structured sports activities.
Education
Bachelor’s Degree in Hotel Management - Tourism And Hotel Management
Universidad Siglo 21
Córdoba, Argentina06-2027
Skills
- Soft Skills
Teamwork Interpersonal Communication Leadership Team Supervision
Problem Solving Adaptability Attention to Detail Time Management
Proactivity Customer-Oriented Attitude Empathy
Hospitality Management Hotel & Lodge Operations Guest Service
Guest Experience Group Logistics Coordination Reservations Management
Check-in / Check-out Cash Handling Billing & Invoicing
Inventory Control Purchasing & Supplier Management
Itinerary Planning Customer Service Excellence
Microsoft Excel (Intermediate) Google Sheets Google Drive
Gmail Administrative Tools
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Host - Lodge Manager
H&H Outfitters
11.2024 - Current
Rugby Coach
Fundacion Lourdes Rugby Club
03.2021 - 02.2022
Bachelor’s Degree in Hotel Management - Tourism And Hotel Management
Universidad Siglo 21
Ex-Rugby player
My background as a rugby player shaped the core strengths I use every day in hospitality: teamwork, discipline, communication, and the ability to stay calm and effective under pressure. Rugby taught me to anticipate needs, support my team, and maintain a high level of performance — all essential skills for delivering outstanding guest experiences in fast-paced environments such as hotels, lodges, and luxury resorts.