Python
MANUEL FERNANDEZ
DEVELOPER
CIUDAD AUTONOMA DE BUENOS AIRES
Summary
Professional mentor with a strong background in guiding and developing individuals to reach their full potential. Expertise in team collaboration and adaptability to changing needs, ensuring success in various environments. Known for effective communication skills, and problem-solving abilities. Experienced web developer passionate about creating attractive and interactive websites that exceed customer expectations. Well-versed in developing custom WordPress themes and plugins. Excel in HTML, CSS, and JavaScript.
Overview
7
7
years of professional experience
17
17
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Mentor Coordinator
VERISURE
Palermo, Buenos Aires F.D.
09.2022 - Current
- Coordinated mentor training sessions to increase knowledge, skills, and effectiveness in supporting mentees.
- Developed strategies for continuous improvement by analyzing feedback from mentors, mentees, and stakeholders.
- Improved mentor-mentee relationships through regular communication and progress tracking.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
Call Center Operator
BANCO DE VENEZUELA
Capitolio, Misiones
06.2018 - 01.2019
- Contributed to streamlined workflows by completing assigned administrative tasks in an organized and timely manner.
- Recommended products to customers, thoroughly explaining details.
- Responded to customer requests for products, services, and company information.
- Assisted customers by answering questions and responding to inquiries.
Education
No Degree - SOFTWARE DEVELOPMENT
UADE
ARGENTINA 08.2023 - 12.2023
No Degree - COMPUTING
UNIVERSIDAD CENTRAL DE VENEZUELA
VENEZUELA 09.2018 - 01.2019
Bachelor of Science -
U.E.I.P.E "MANUEL MONTANER"
VENEZUELA 06.2008 - 06.2024
Skills
Task delegation
Feedback delivery
Teamwork and collaboration
Problem-solving
Empathy development
Software
JS
CSS, HMLT5, WEB RESPONSIVE
Certification
EF SET Certificate
Timeline
EF SET Certificate
11-2024
No Degree - SOFTWARE DEVELOPMENT
UADE
08.2023 - 12.2023
Mentor Coordinator
VERISURE
09.2022 - Current
No Degree - COMPUTING
UNIVERSIDAD CENTRAL DE VENEZUELA
09.2018 - 01.2019
Call Center Operator
BANCO DE VENEZUELA
06.2018 - 01.2019
Bachelor of Science -
U.E.I.P.E "MANUEL MONTANER"
06.2008 - 06.2024
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