Manuel Luqui De Paoli
Summary
Dynamic professional possesses excellent communication and customer service skills. Builds good rapport with customers through positive engagement. Highly committed to providing outstanding product demonstrations. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Sales Clerk
Bekom Computation
05.2024 - Current
- Developed strong relationships with customers, driving repeat business and loyalty.
- Kept front check out area clean and organized for efficient service.
- Supported colleagues during busy periods, ensuring balanced workloads and efficient operations throughout the store.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Addressed customer inquiries and resolved issues promptly, resulting in positive feedback and increased trust.
- Collaborated with team members to achieve store sales targets and improve overall performance.
Customer Service Phone Operator
GG Group
11.2023 - 02.2024
- Contributed to a positive work environment by supporting team members in handling difficult calls or resolving complex issues.
- Enhanced customer satisfaction by efficiently handling incoming calls and addressing inquiries.
- Maintained professionalism and courtesy while managing high call volumes during peak hours.
- Pleasantly greeted all callers and asked how to be of assistance.
- Managed emergency calls with professionalism and sensitivity, ensuring immediate response from appropriate personnel or authorities.
- Responded to customer inquiries with patience and positivity to establish excellent first impression.
Education
La Anunciata
Capital Federal, Argentina12.2021
Bachelor of Science - Computer Software And Media Applications
UADE
Capital Federal, Argentina01.2028
Skills
- Empathy and patience
- Customer Service
- Complaint Handling
- Patience and Tolerance
- Strong Work Ethic
- Attention to Detail
- Reliability
- Organization skills
- Verbal and written communication
Languages
Spanish
Native language
English
Advanced
C1
Portuguese
Upper intermediate
B2
Timeline
Sales Clerk
Bekom Computation
05.2024 - Current
Customer Service Phone Operator
GG Group
11.2023 - 02.2024
La Anunciata
Bachelor of Science - Computer Software And Media Applications
UADE
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