Summary
Overview
Work History
Education
Skills
Websites
Age
Personal Information
Certification
Timeline
Generic
MARÍA LUZ VANNI

MARÍA LUZ VANNI

English Teacher/English-Spanish Interpreter
Villa Carlos Paz

Summary

Responsible, reliable and hardworking. Passionate English translation student, skilled in written and verbal communication. Highly experienced in customer service and sales and seeking to find a long term full-time job.

Overview

2
2
years of professional experience
1
1
Certification
4
4
Languages

Work History

English/Spanish Interpreter

Propio Language Services
08.2023 - Current
  • Contributed to increased client satisfaction by providing effective language support during important meetings.
  • Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
  • Maintained message content, tone, and emotion as closely as possible.
  • Developed strategies to perform accurate and consistent translations.
  • Attended training programs to improve professional knowledge and interpretation skills.
  • Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.

English Teacher

Hartford Institute And Freelance
1 2018 - Current
  • Taught at an ESL academy called Hartford Institute as a full time teacher, where I was in charge of planning the curriculum and tests.
  • Supported student skill development in alignment with personal and academic goals through both online and in-person courses as a freelance teacher.

English/Spanish Interpreter

United Language Group
09.2022 - 08.2023
  • Interpreted mostly medical calls facilitating communication between health providers and patients, bridging language barriers for optimal care delivery and paying extra attention to accuracy and tone.
  • Interpreted calls for hotels, credit card companies, Supreme Court, Police Stations, National Grid, and many more US companies.
  • Enhanced communication by accurately interpreting and translating complex legal documents for Spanish-speaking clients.

Online Assistant for Life Insurance Company

My Term Life Guy
01.2023 - 06.2023
  • Managed the licensed broker's work calendar.
  • In charge of scheduling appointments by calling and texting English speaking clients on a daily basis, making sure all their needs were being met. Informed clients on product features, educating them through their important decision making process.
  • Played an instrumental role in resolving high-priority issues that threatened project deadlines or budgets, maintaining client trust and satisfaction.
  • Provided useful input to the company regarding better ways to handle everyday issues, therefore improving the work flow.
  • Handled stressful exchanges with costumers with outmost empathy, maintaining composure, kindness and formal language at all times.

Education

Bachelor of Arts - English Language And Literature

Universidad Nacional De Córdoba
Córdoba, Argentina
05.2001 -

High School Diploma -

Instituto Parroquial Bernardo D'Elía
Villa Carlos Paz, Argentina
05.2001 -

Skills

  • Customer Service Excellence

  • Remote sales

  • Teamwork

  • Persuasion techniques

  • Innovative thinking

  • Reliability

  • Leadership

  • Communication

  • Microsoft Office Pack

Age

26

Personal Information

Gender: Female

Certification

First Certificate In English (FCE), Cambridge

Timeline

English/Spanish Interpreter

Propio Language Services
08.2023 - Current

Online Assistant for Life Insurance Company

My Term Life Guy
01.2023 - 06.2023

English/Spanish Interpreter

United Language Group
09.2022 - 08.2023

First Certificate In English (FCE), Cambridge

07-2015

Bachelor of Arts - English Language And Literature

Universidad Nacional De Córdoba
05.2001 -

High School Diploma -

Instituto Parroquial Bernardo D'Elía
05.2001 -

English Teacher

Hartford Institute And Freelance
1 2018 - Current

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MARÍA LUZ VANNIEnglish Teacher/English-Spanish Interpreter