María Victoria López
Summary
I am an administrative professional with nearly 10 years of experience supporting business operations in the insurance and legal sectors.
Throughout my career, I have handled customer service, document management, claims processing, administrative coordination, and client communications, developing strong organizational and problem-solving skills.
In addition to my administrative background, I worked remotely as a Field Manager for an international company, where I coordinated teams, assigned tasks, monitored project progress, and ensured quality standards were met. This experience strengthened my ability to work independently, manage multiple priorities, and collaborate effectively in remote environments.
I am detailed-oriented, reliable, and proactive, with a strong commitment to providing excellent support to both clients and teams. I enjoy creating organized processes, solving challenges, and contributing to efficient day-to-day operations. I am currently looking for an opportunity where I can continue growing professionally while supporting businesses through high-quality administrative and customer service work.
Overview
10
10
years of professional experience
Work History
Field Manager
Rocketpin
Buenos Aires, Argentina (Remote)
11.2023 - 01.2026
- Started as part of a pricing campaign for the Chilean market and later transitioned to the Argentine market.
- Coordinated and supervised small remote teams.
- Assigned and monitored field activities across multiple business categories.
- Managed mystery shopping projects and customer survey initiatives.
- Ensured project deadlines and quality standards were consistently met.
- Collaborated remotely with cross-functional teams and stakeholders.
Administrative Secretary
MLD Producción Y Asesoramiento En Seguros
Buenos Aires, Argentina
11.2015 - 02.2025
- Managed insurance documentation and digital records.
- Processed and followed up on insurance claims.
- Provided in-person and telephone customer support.
- Coordinated with suppliers and external service providers.
- Maintained accurate records and ensured proper document organization.
- Assisted with daily administrative operations and client communications.
Legal Administrative Assistant
Law Office of Gladys S. Moreyra
Buenos Aires, Argentina
11.2015 - 02.2025
- Managed physical and digital legal files and case documentation.
- Drafted, reviewed, and proofread legal documents and correspondence.
- Assisted with legal research and document preparation.
- Maintained organized records and filing systems.
- Coordinated appointments and client communications.
- Provided administrative support to the legal team.
- Handled confidential information with discretion and accuracy.
Education
High School Diploma -
Escuela Futuros Horizontes
Buenos Aires, Argentina12-2008
Skills
- Administrative Support
- Customer Service
- Document Management
- Claims Processing
- Data Entry and Record Keeping
- Time Management
- Problem Solving
- Attention to Detail
- Remote Work Collaboration
- Time Management
Additional Information
- Computer Operator
- Transcriptionist (Spanish and English)
- CPR & Heimlich maneuver
Languages
English
Professional Working
Spanish
Native or Bilingual
Catalan
Limited Working
Timeline
Field Manager
Rocketpin
11.2023 - 01.2026
Administrative Secretary
MLD Producción Y Asesoramiento En Seguros
11.2015 - 02.2025
Legal Administrative Assistant
Law Office of Gladys S. Moreyra
11.2015 - 02.2025
High School Diploma -
Escuela Futuros Horizontes