Open To Work
Marcelo Giorgi
buenos aires
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Il Bombon
Buenos Aires, Buenos Aires Province, Argentina
08.2025 - Current
- Manufacturing and dispatching products at the front desk. Customer service. Ability to work under pressure and as part of a team.
Vacation Rental Owner
Airbnb
Buenos Aires, Buenos Aires Province, Argentina
07.2024 - Current
- I operate and care for an apartment in Airbnb both technically and operationally. I am the first person to attend the client and show him/her the facilities of the building. Besides, I answer queries, recommend nearby places for different activities to make a better experience, I plan reservations, solve inconveniences with guests, I have to be free but attentive to give 24 hours attention while I manage other tasks. I am the first and last person in charge of customer satisfaction, both from the application and the operational part of the organization of the maintenance, which I am in charge of with deadlines.
Administrative Assistant
Stella
Buenos Aires, Buenos Aires Province, Argentina
09.2023 - 10.2025
- Administrative tasks, internal audit, expense controls, excel spreadsheet management, Power Bi document downloading.
Internal Auditor
Dell Technologies
Buenos Aires, Buenos Aires Province, Argentina
05.2021 - 08.2023
- Purchase order quality analyst, in the specific area of Brazil. Audit of purchase orders. Internal audit under SOX standards. Generation of reports for internal use.
Data Entry Operator
Ministerio De Salud De La Ciudad De Buenos Aires
Buenos Aires, Buenos Aires Province, Argentina
12.2020 - 04.2021
- Data Entry of Covid-19 test results in the city of Buenos Aires in the National Health System
Room Service Waiter
Hotel Madero
Buenos Aires, Buenos Aires Province, Argentina
03.2016 - 01.2018
- Waiter in events and room service
Banquet Waiter
ManpowerGroup
Buenos Aires, Buenos Aires Province, Argentina
08.2013 - 02.2016
- Waiter at events at the Alvear Hotel, Hilton Hotel and Ciudad Cultural Konex
Bellperson
Hotel Aspen Square, Hotel Mio Boutique, Plaza San Martin Suites
Buenos Aires, Buenos Aires Province, Argentina
02.2010 - 06.2013
- Bell Boy
Customer Service Representative
Claro Argentina
Buenos Aires, Buenos Aires Province, Argentina
09.2007 - 12.2009
- Customer service representative
Education
Artificial Intelligence
UTN
Buenos Aires, Argentina07-2026
Diploma of Education - Auditing
Universidad Tecnológica Nacional (UTN)
05-2025
TECNO EN TRADUCCION LITERARIA Y CIENTIFICA - Language Interpretation and Translation
INSTITUTO SUPERIOR DEL PROFESORADO SAN AGUSTIN
12-2009
Traductor literario y cientifico - Traductorado
instituto superior del profesorado san agustin
12-2009
High School Diploma - Accounting
Julio Argentino Roca
11-2004
Course - Artificial Intelligence
UTN
Buenos Aires, Argentina07-2026
Skills
- HeyGen
- Claude Agent SDK
- Inteligencia artificial
- Critical thinking
- Customer service
- Active listening
- Data entry
- Problem resolution
- Quality control
- Quality assurance controls
Certification
- EF SET English Certificate 71/100 (C2 Proficient)
- Certificado Aprobación INSPT
- PORTUGUESE LEVEL 1
- GERMAN LEVEL A3
Additional Information
employment references
https://www.linkedin.com/in/gadiel-alexander-heron-brewster-7a528b62/ Gadiel Heron
https://www.linkedin.com/in/mohammedimrandell/ Mohammed Imran
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Professional Working
German
Limited Working
Work Preference
Job Search Status
Open to workWork Type
Part TimeFull TimeLocation Preference
HybridRemoteSalary Range
$4/hr - $40/hrTimeline
Customer Service Representative
Il Bombon
08.2025 - Current
Vacation Rental Owner
Airbnb
07.2024 - Current
Administrative Assistant
Stella
09.2023 - 10.2025
Internal Auditor
Dell Technologies
05.2021 - 08.2023
Data Entry Operator
Ministerio De Salud De La Ciudad De Buenos Aires
12.2020 - 04.2021
Room Service Waiter
Hotel Madero
03.2016 - 01.2018
Banquet Waiter
ManpowerGroup
08.2013 - 02.2016
Bellperson
Hotel Aspen Square, Hotel Mio Boutique, Plaza San Martin Suites
02.2010 - 06.2013
Customer Service Representative
Claro Argentina
09.2007 - 12.2009
Diploma of Education - Auditing
Universidad Tecnológica Nacional (UTN)
TECNO EN TRADUCCION LITERARIA Y CIENTIFICA - Language Interpretation and Translation
INSTITUTO SUPERIOR DEL PROFESORADO SAN AGUSTIN
Traductor literario y cientifico - Traductorado
instituto superior del profesorado san agustin
High School Diploma - Accounting
Julio Argentino Roca
Artificial Intelligence
UTN
Course - Artificial Intelligence
UTN