Summary
Overview
Work History
Education
Skills
Languages
Timeline
SalesAssociate

MARCIO ALMEIDA

LAKE PARK

Summary

Diligent [Desired Position] with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.

Overview

33
33
years of professional experience

Work History

Sales Associate

GENESIS OF CHARLOTTE
06.2017 - Current
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Collaborated with team members to achieve monthly sales targets.
  • Increased customer loyalty with personalized shopping experiences and attentive service.

COMERCIAL AND OPERATIONAL MANAGER

GRAN TURISM ENTERPRISE - GT EXOCTICS
11.2014 - 11.2016
  • Improved team productivity through effective communication, training, and performance evaluations.
  • Managed budgets for multiple projects, ensuring timely delivery and cost control.
  • Increased customer satisfaction with consistent quality control measures and proactive issue resolution.
  • Developed strong relationships with vendors, resulting in better pricing negotiations and improved service levels.

COMMERCIAL AND OPERATIONAL DIRECTOR

FIRST CALSS RENT A CAR
07.2006 - 10.2014
  • Improved operational efficiency by streamlining processes and implementing innovative solutions.
  • Achieved cost reductions through careful evaluation of vendor contracts.
  • Optimized supply chain operations to minimize delays and reduce costs while maintaining high-quality standards.
  • Ensured timely project completion with effective resource allocation and efficient workflow management.

COMMERCIAL HELICOPTER PILOT

HELIRIO
06.2000 - 05.2006

PRIVATE AND COMMERCIAL FLIGHTS ALL OVER BRAZIL

PARTNER / DIRECTOR

LAND RIO - LAND ROVER DEALER
04.1992 - 04.1998

FIRST LAND ROVER DEALERSHIP OPENED IN BRAZIL

Education

MBA - Economics

CANDIDO MENDES UNIVERSITY
RIO DE JANEIRO, BRAZIL
12-1986

No Degree - CIVIL ENGENEER

SANTA URSULA UNIVERSITY
RIO DE JANEIRO , BRAZIL
11-1982

High School Diploma -

WESTERN HIGH SCHOOL
AUBURN , MICHIGAN
07-1978

Skills

  • Excellent people skills
  • Reliable and punctual
  • Exceptional customer service
  • Relationship building
  • Verbal/written communication
  • Client service
  • Sales expertise
  • Sales strategies
  • Guest relations
  • Inventory tracking
  • Sales development

Languages

English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Portuguese
Bilingual or Proficient (C2)

Timeline

Sales Associate

GENESIS OF CHARLOTTE
06.2017 - Current

COMERCIAL AND OPERATIONAL MANAGER

GRAN TURISM ENTERPRISE - GT EXOCTICS
11.2014 - 11.2016

COMMERCIAL AND OPERATIONAL DIRECTOR

FIRST CALSS RENT A CAR
07.2006 - 10.2014

COMMERCIAL HELICOPTER PILOT

HELIRIO
06.2000 - 05.2006

PARTNER / DIRECTOR

LAND RIO - LAND ROVER DEALER
04.1992 - 04.1998

MBA - Economics

CANDIDO MENDES UNIVERSITY

No Degree - CIVIL ENGENEER

SANTA URSULA UNIVERSITY

High School Diploma -

WESTERN HIGH SCHOOL
MARCIO ALMEIDA