Summary
Overview
Work History
Education
Skills
Languages
Timeline
SalesAssociate

MARCIO ALMEIDA

LAKE PARK

Summary

Diligent [Desired Position] with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.

Overview

33
33
years of professional experience

Work History

Sales Associate

GENESIS OF CHARLOTTE
2500 CROWNPOINT EXECUTIVE DR
06.2017 - Current
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Collaborated with team members to achieve monthly sales targets.
  • Increased customer loyalty with personalized shopping experiences and attentive service.

COMERCIAL AND OPERATIONAL MANAGER

GRAN TURISM ENTERPRISE - GT EXOCTICS
DORAL , FL
11.2014 - 11.2016
  • Improved team productivity through effective communication, training, and performance evaluations.
  • Managed budgets for multiple projects, ensuring timely delivery and cost control.
  • Increased customer satisfaction with consistent quality control measures and proactive issue resolution.
  • Developed strong relationships with vendors, resulting in better pricing negotiations and improved service levels.

COMMERCIAL AND OPERATIONAL DIRECTOR

FIRST CALSS RENT A CAR
MIAMI , FL
07.2006 - 10.2014
  • Improved operational efficiency by streamlining processes and implementing innovative solutions.
  • Achieved cost reductions through careful evaluation of vendor contracts.
  • Optimized supply chain operations to minimize delays and reduce costs while maintaining high-quality standards.
  • Ensured timely project completion with effective resource allocation and efficient workflow management.

COMMERCIAL HELICOPTER PILOT

HELIRIO
RIO DE JANEIRO , BRAZIL
06.2000 - 05.2006

PRIVATE AND COMMERCIAL FLIGHTS ALL OVER BRAZIL

PARTNER / DIRECTOR

LAND RIO - LAND ROVER DEALER
RIO DE JANEIRO , BRAZIL
04.1992 - 04.1998

FIRST LAND ROVER DEALERSHIP OPENED IN BRAZIL

Education

MBA - Economics

CANDIDO MENDES UNIVERSITY
RIO DE JANEIRO, BRAZIL
12-1986

No Degree - CIVIL ENGENEER

SANTA URSULA UNIVERSITY
RIO DE JANEIRO , BRAZIL
11-1982

High School Diploma -

WESTERN HIGH SCHOOL
AUBURN , MICHIGAN
07-1978

Skills

  • Excellent people skills
  • Reliable and punctual
  • Exceptional customer service
  • Relationship building
  • Verbal/written communication
  • Client service
  • Sales expertise
  • Sales strategies
  • Guest relations
  • Inventory tracking
  • Sales development

Languages

English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Portuguese
Bilingual or Proficient (C2)

Timeline

Sales Associate

GENESIS OF CHARLOTTE
06.2017 - Current

COMERCIAL AND OPERATIONAL MANAGER

GRAN TURISM ENTERPRISE - GT EXOCTICS
11.2014 - 11.2016

COMMERCIAL AND OPERATIONAL DIRECTOR

FIRST CALSS RENT A CAR
07.2006 - 10.2014

COMMERCIAL HELICOPTER PILOT

HELIRIO
06.2000 - 05.2006

PARTNER / DIRECTOR

LAND RIO - LAND ROVER DEALER
04.1992 - 04.1998

MBA - Economics

CANDIDO MENDES UNIVERSITY

No Degree - CIVIL ENGENEER

SANTA URSULA UNIVERSITY

High School Diploma -

WESTERN HIGH SCHOOL
MARCIO ALMEIDA