Marcos Beltramino
Córdoba
Summary
Hospitality professional with extensive experience across luxury hotels, resorts, cruise lines, high-end events, and gaming venues in Australia, New Zealand, and Argentina. Known for delivering exceptional guest experiences, excelling in both front-of-house and back-of-house operations, and adapting seamlessly to fast-paced, high-pressure environments. Skilled in barista service, bar operations, housekeeping, and event coordination, with a strong focus on detail, efficiency, and guest satisfaction. Fluent in English and Spanish, with basic French and German, and holding dual citizenship (Italian & Argentine). Committed to maintaining the highest hospitality standards and creating memorable experiences for every guest.
Overview
5
5
years of professional experience
Work History
Gaming Venue Supervisor
AHL Hotels
07.2024 - 05.2025
- Oversaw daily operations of restaurant, bar, and gaming areas, ensuring exceptional guest service and compliance with health, safety, and licensing regulations.
- Managed and trained staff across multiple service areas, fostering a positive team culture and consistent service standards.
- Operated bar service including cocktails, premium wine, and beer; managed stock control and inventory for both bar and gaming floor.
- Delivered high-quality coffee and specialty drinks as a trained barista.
- Controlled all cash operations, including payouts, reconciliations, and end-of-day financial reporting.
Front of House – Bar Attendant
INAC Hospitality
10.2023 - 01.2024
- Provided high-end service for luxury weddings, VIP events, and major racecourse functions including Flemington and Moonee Valley.
- Delivered polished bar service—craft cocktails, wine service, beer pouring—and managed table service for discerning guests.
- Anticipated guest needs and ensured an elegant, seamless dining and event experience.
- Collaborated with event coordinators to set up, operate, and pack down large-scale events with precision and attention to detail.
Front of House & Housekeeping Supervisor
Ski Club of Victoria
05.2023 - 10.2023
- Supervised housekeeping operations, ensuring guest rooms and shared facilities were cleaned and maintained to high accommodation standards.
- Trained and coordinated housekeeping staff, conducting room inspections to uphold quality and presentation.
- Delivered front-of-house service in the restaurant, coffee shop, and bar during the peak ski season, providing attentive table service and engaging guest interactions.
- Prepared and served premium coffee as a barista, as well as managing full bar operations.
- Managed guest check-in/check-out, reservations, and front desk enquiries with efficiency and professionalism.
- Assisted in setting up and executing seasonal events and group functions, ensuring smooth operations.
Cruise Attendant – Host
Cruise Whitsundays
05.2022 - 12.2022
- Hosted guests on luxury day cruises to the Great Barrier Reef, delivering safety briefings and guided snorkelling excursions.
- Assisted guests with specialised equipment including underwater suits, ensuring comfort and safety.
- Prepared and served meals, including BBQ lunches; operated the onboard bar.
- Performed housekeeping duties in cabins and common areas, ensuring immaculate presentation.
- Provided exceptional guest service, answering queries, assisting with bookings, and enhancing overall passenger experience.
Housekeeping Attendant
Club Wyndham
01.2022 - 05.2022
- Cleaned and maintained hotel rooms, luxury suites, and fully equipped member units to brand standards.
- Replenished amenities, changed linens, and performed detailed inspections to ensure readiness for new arrivals.
- Coordinated with front desk to prioritise room availability during peak check-in times.
Hospitality & Events Staff
Cilla’s Bar & Events
12.2019 - 02.2020
- Set up and serviced private events, weddings, and corporate functions.
- Operated mobile bars, providing cocktail, wine, and beer service.
- Managed cash handling, POS transactions, and event pack-down.
- Worked closely with event managers to execute high-profile functions to client specifications.
Education
University of Adelaide
01.2021
Bachelor of Business Administration - undefined
National University of Córdoba
01.2018
Skills
- Luxury Hospitality & Guest Relations
- Fine Dining & VIP Event Service
- Wine Knowledge & Pairing (Online Wine Certification – University of Adelaide)
- Bar Operations & Cocktail Preparation
- Specialty Coffee / Barista Service
- Food & Beverage Service
- Housekeeping & Accommodation Standards
- Event Setup, Coordination & Pack-down
- Cash Handling & POS Operations
- Stock Management & Inventory Control
- MS Office & Excel Proficiency
Languages
Spanish: Native
English: Proficient (C2)
German: Beginner (A2)
French: Beginner (A2)
Timeline
Gaming Venue Supervisor
AHL Hotels
07.2024 - 05.2025
Front of House – Bar Attendant
INAC Hospitality
10.2023 - 01.2024
Front of House & Housekeeping Supervisor
Ski Club of Victoria
05.2023 - 10.2023
Cruise Attendant – Host
Cruise Whitsundays
05.2022 - 12.2022
Housekeeping Attendant
Club Wyndham
01.2022 - 05.2022
Hospitality & Events Staff
Cilla’s Bar & Events
12.2019 - 02.2020
Bachelor of Business Administration - undefined
National University of Córdoba
University of Adelaide
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