Multitasking and versatile. Bringing lots of experience from the Consulting Roles and applying Methodology to daily tasks on every position that I was involved in.
Most analytical and results oriented, great focus on detail but never affecting chronogram or stressing the team. Hardworker and generous business associate.
Overview
17
17
years of professional experience
Work History
Alliance Manager
TNX Corp
Buenos Aires, Argentina (Remote)
07.2018 - Current
Responsible for New Partners Development, Current Portfolio Management and all Partners Commercial and Operational execution and PNL
Designed a tailored product offering for each Partner, from commercial definition to process implementation and operation.
Duplicated revenues on the first three years, delivering improved services thus gaining more contracts within our client portfolio.
Led a Team of 9 Analysts and Service Managers. Direct Report to the CEO.
In charge of PNL, Commercial Strategy and Operations.
I took over the Business Unit to make it more efficient and then transition to another management. We improved the service and gained new deals within our client portfolio. We reorganized the team, the contracts and the budget to make it profitable and transitioned successfully.
Skills: Change Management, Budgeting, Client Support, Leadership, Process Optimization.
Senior Consultant
TNX Corp
Buenos Aires, Sao Paulo And London
01.2008 - 06.2016
Successfully implemented several Key Accounts Projects throughout Latam and Europe.
Involved in the Pre-Sales process, helped close new sales and led each Service Implementation until they passed to BAU (Business As Usual).
Joined the team that developed the new office in Sao Paulo, bringing know how, helping with the recruiting, pre-sales, and commercial process adaptation. Mentored new recruits while Supporting key accounts.
Skills: Leadership, Strategy, Team building, Client Success, Power BI, Scrum, Change Management, Project Management, ITIL, Program Management, Agile
Education
MBA -
Universidad Catolica Argentina
Buenos Aires
08.2007
BBA -
Universidad Catolica Argentina
Buenos Aires
05.2002
Skills
Leadership, Team Building, Project Management, Budgeting, Client Support, Partnership Development, Sales, Operations, KPI development, Analysis, Problem Solving, Change Management, Process Implementation, Power BI, People Development, Program Management, Service Management
OPERATIONS MANAGER; TRAINING AND DEVELOPMENT DIRECTOR; HUMAN RESOURCES; SUPERVISOR; AGENT (All Remote Positions) at HomePro TelecommunicationsOPERATIONS MANAGER; TRAINING AND DEVELOPMENT DIRECTOR; HUMAN RESOURCES; SUPERVISOR; AGENT (All Remote Positions) at HomePro Telecommunications