Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maria Luz Zrain

Maria Luz Zrain

Mendoza

Summary

Versatile individual adept at seamlessly juggling multiple tasks. Possesses extensive experience in professional settings that prioritize dedication and collaborative teamwork. Proficient in numerical analysis and process optimization. I am known for my dynamic approach, proactive attitude, and unwavering enthusiasm. I boast strong digital proficiency. Currently seeking avenues for further professional growth.

Overview

4
4
years of professional experience
14
14
years of post-secondary education

Work History

Pre-university Professors of Engineering and Medic

Independiente
04.2022 - Current
  • Strategizing and Designing Courses for Optimal Impact.
  • Facilitating Classes with 100% success rate.
  • Elevating student performance by over 80% through comprehensive assessments.
  • Providing personalized tutoring and expert guidance.
  • Advancing professional growth initiatives.
  • Efficiently managing valuable resources.
  • Actively participating in enriching extracurricular activities.
  • Establishing effective communication channels with parents and guardians.
  • Driving educational innovation through focused research.
  • Streamlining administrative and coordination tasks.

Au Pair|

Au Pair in America
04.2021 - 03.2022
  • Fluent in English (100% proficiency).
  • Provide friendly and attentive assistance with school tasks, leading to noticeable academic improvement.
  • Create secure and nurturing environment for children.
  • Organize stimulating activities to foster children's development.
  • Follow structured weekly activity schedule.
  • Accompany and collect children from school and events.
  • Plan and execute educational activities, promoting motor skills.
  • Conduct meetings with families to enhance children's social and personal growth.
  • Assist with bathing, daily hygiene, and personal care.
  • Resolve conflicts positively and enforce discipline.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions

Customer Service Advisor

Cholaterie Belge
11.2019 - 04.2020
  • Deliver personalized customer care and strategic guidance to ensure exceptional experiences.
  • Effectively oversee the company's digital channels.
  • Engage in customer communication to gauge satisfaction levels.
  • Exceeded quality and productivity objectives by 85% compared to the previous year, while prioritizing safety.
  • Provide prompt responses to customer inquiries.
  • Proficiently manage customer and supplier interactions via phone and email.
  • Cultivate customer loyalty through outstanding service and attention.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Education

MBA - Administracion

Instituto Argentino Escuela Argentina De Negocios
Buenos Aires
03.2023 -

Bachelor of Science - Engineering Mechanics

Universidad Nacional De Cuyo
Mendoza
03.2015 - 02.2018

High School Diploma -

Colegio Portezuelo
Mendoza
03.2004 - 12.2014

Skills

  • Leadership
  • Proactivity
  • Strong analytical skills
  • Critical thinking
  • Communication skills
  • Empathy
  • Decision making
  • Planning and organization
  • Good time management
  • Interpersonal skills
  • Ethics and professionalism
  • Technological skills
  • Negotiation skills
  • High Strategic vision
  • Problem solving
  • Global experience

Languages

Español
Idioma nativo
Inglés
Avanzado
C1

Timeline

MBA - Administracion

Instituto Argentino Escuela Argentina De Negocios
03.2023 -

Pre-university Professors of Engineering and Medic

Independiente
04.2022 - Current

Au Pair|

Au Pair in America
04.2021 - 03.2022

Customer Service Advisor

Cholaterie Belge
11.2019 - 04.2020

Bachelor of Science - Engineering Mechanics

Universidad Nacional De Cuyo
03.2015 - 02.2018

High School Diploma -

Colegio Portezuelo
03.2004 - 12.2014

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Maria Luz Zrain