Mariam Bani Saad
Corporate Services Coordinator
Erbil
Summary
Dynamic and results-oriented professional with extensive experience at Innovation and Insight (IN2), specializing in operations management and strategic planning. Excelled in enhancing efficiency by implementing process improvements and fostering team collaboration. Skilled in problem-solving, significantly reduced operational costs. Demonstrates exceptional organizational and communication abilities, driving project success and employee engagement.
Experienced with coordinating corporate services to ensure smooth office operations and administrative support. Knowledge of efficient communication and stakeholder management.
Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry, and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Corporate Services Coordinator
Innovation and Insight (IN2)
01.2022 - Current
- Enhanced company efficiency by streamlining corporate services operations and implementing strategic process improvements.
- Facilitated seamless communication between departments, fostering a collaborative work environment that enhanced overall productivity.
- Coordinated regular health and safety training programs for employees in line with regulatory requirements, promoting a secure workplace culture.
- Managed contract and price negotiations with office vendors and service providers.
- Entered invoice into accounting software for payment.
- Maintained positive working relationships with vendors to negotiate favorable contracts while ensuring reliable service delivery standards were met consistently.
- Managed facilities maintenance requests efficiently to minimize downtime while maintaining a safe working environment for all staff members.
- Spearheaded the onboarding process for new hires, providing orientation sessions and necessary training materials to ensure a smooth transition into the company.
- Reduced operational costs through effective vendor management, contract negotiation, and cost optimization strategies.
- Organized successful company events such as team-building retreats or holiday parties that fostered camaraderie among employees.
- Streamlined administrative tasks by implementing efficient filing systems, resulting in reduced clutter and improved document retrieval times.
- Coordinated cross-functional teams to execute complex projects, ensuring timely completion and high-quality results.
- Monitored invoices and backup documentation for proper authorization.
- Assisted executives in scheduling meetings, organizing travel arrangements, and preparing documents for various business initiatives.
- Managed office inventory levels to maintain adequate supplies while minimizing costs through meticulous tracking and budgeting practices.
- Participated actively in planning and executing company events.
- Negotiated and executed contracts on behalf of department.
- Coordinated office events, seminars and meetings for staff and clients.
- Created organized filing system to manage department documents.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
Administrative Operational Support
Innovation and Insight (IN2)
11.2019 - 01.2022
- Provided critical support during peak periods, assisting with tasks such as data analysis, report generation, and problem resolution.
- Collaborated with cross-functional teams to drive process improvements and achieve greater efficiency in daily operations.
- Managed multiple projects simultaneously, ensuring timely completion and alignment with organizational objectives.
- Facilitated smooth daily operations through diligent oversight of office equipment maintenance needs and inventory management practices.
Finance Assistant, HR Assistant
Innovation and Insight (IN2)
Erbil, Erbil
01.2017 - 10.2019
- Supported the finance team by processing invoices and expense claims promptly and accurately.
- Entered financial data into company accounting system with stringent adherence to data security protocols
- Maintained accurate records of financial transactions in alignment with regulatory requirements.
- Organized budget documentation and tracked expenses to maintain tight business controls.
- Assisted with preparation of monthly financial statements and reports to inform management.
- Processed daily financial transactions in support of finance team objectives.
- Helped reconcile bank statements and accounts and maintain accuracy and current records.
- Managed office inventory and ordered new supplies when items were running low.
- Maintained confidentiality of sensitive financial information, safeguarding both company data and client privacy.
- Contributed to successful audit completion, preparing necessary documentation and answering auditor queries.
- Handled day-to-day accounting processes to drive financial accuracy.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Organized new employee orientation schedules for new hires.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Processed employee termination paperwork at direction of supervisory staff.
- Responded to employee inquiries regarding benefits and other HR topics.
- Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
- Set up orientations and initial training for new employees.
- Conducted exit interviews with terminated employees.
Project Coordinator
Women Empowerment Organization
Erbil, Erbil
09.2013 - 06.2014
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Developed comprehensive project plans, outlining scopes, timelines, deliverables, and milestones.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
- Prepared meeting agendas and minutes for distribution and record keeping.
- Created job files for each project and maintained current data in each file.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.
Assistant Project Manager/Junior Architect
WAGCCO LTD
Erbil, Erbil
12.2011 - 08.2013
- Managed subcontractor relationships effectively to ensure quality workmanship within deadlines and budgets.
- Developed and maintained project documentation for reliable records.
- Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
- Generated weekly and monthly status reports for helpful progress tracking.
- Collaborated with senior architects for efficient project completion and client satisfaction.
- Designed and drafted project blueprints.
- Participated in client meetings, presenting design ideas and addressing feedback effectively.
Freelancer /Assistant Architect
Kurdo Construction Company
Erbil
11.2011 - 05.2012
- Increased project efficiency by implementing advanced 3D modeling techniques in the creation of architectural designs.
- Actively participated in professional development opportunities, staying current on industry trends and best practices to maintain cutting-edge design skills.
- Monitored construction contractors to maintain project specifications, cost control and time requirements.
- Designed industrial architectural structures as part of larger project teams involving geotechnical, civil and mechanical departments.
Education
Executive MBA - Business Administration
University of Kurdistan Hawler
Erbil 10.2024 - Current
Diploma - Human Resources Management And Services
De Montfort University
Leicester, UK 10.2010 - 11.2010
Bachelor of Science - Architectural Engineering
Al-Nahrin University
Baghdad, Iraq 09.2003 - 07.2007
Skills
Office management
Operations management
Employee onboarding
Payroll processing
Expense tracking
Event coordination
Human resources
Expense reporting
Problem-solving
Time management
Multitasking
Excellent communication
Decision-making
Organizational skills
Strategic planning
Analytical skills
Timeline
Executive MBA - Business Administration
University of Kurdistan Hawler
10.2024 - Current
Corporate Services Coordinator
Innovation and Insight (IN2)
01.2022 - Current
Administrative Operational Support
Innovation and Insight (IN2)
11.2019 - 01.2022
Finance Assistant, HR Assistant
Innovation and Insight (IN2)
01.2017 - 10.2019
Project Coordinator
Women Empowerment Organization
09.2013 - 06.2014
Assistant Project Manager/Junior Architect
WAGCCO LTD
12.2011 - 08.2013
Freelancer /Assistant Architect
Kurdo Construction Company
11.2011 - 05.2012
Diploma - Human Resources Management And Services
De Montfort University
10.2010 - 11.2010
Bachelor of Science - Architectural Engineering
Al-Nahrin University
09.2003 - 07.2007
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