Mariam El Bacha
København SV
Summary
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments, delivering positive customer experiences to promote loyalty and repeat business.
Overview
25
25
years of professional experience
Work History
Territory General Manager
Cinemaxx Danmark A/S
05.2022 - 09.2024
- Facilitated change management initiatives, helping organizations adapt smoothly to new systems and processes.
- Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
CEO
Cinepax LTD
02.2018 - 12.2021
- Created a positive work culture, resulting in increased employee satisfaction and retention rates.
- Improved organizational structure by reallocating resources and redefining roles for greater efficiency.
- Secured financing for critical projects through negotiation of favorable loan terms with financial institutions or investors.
- Ensured regulatory compliance by developing robust policies, procedures, and internal controls.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Implemented cost-saving initiatives to reduce operational expenses without sacrificing quality.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Established new revenue streams by identifying market opportunities and launching innovative products or services.
- Achieved remarkable year-over-year revenue growth through strategic product diversification and market analysis.
Director of Operations
MBO Cinemas
02.2014 - 01.2018
- Analyzed business operations and implemented strategies to improve operational cohesiveness.
- Develop and execute long-term corporate goals and objectives.
- Contributed to talent acquisition efforts by participating in recruitment activities, identifying top candidates and facilitating smooth onboarding processes.
- Promoted a culture of safety within the organization by enforcing compliance with established regulations, policies, procedures, as well as conducting regular auditschecks.
- Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
- Managed large-scale construction projects within cost, quality and time constraints,
- Planned, implemented, and tracked sales and marketing strategies to promote brand products.
- Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
- Developed comprehensive go-to-market strategies, ensuring successful product launches and brand positioning.
- Spearheaded learning and development initiatives that upskilled employees across various functions within the company.
Director of Operations
CGV Cinemas
02.2010 - 01.2014
- Analyzed business operations and implemented strategies to improve operational cohesiveness.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Analyzed customer feedback and identified areas for improvement to drive business success.
- Defined, implemented, and revised operational policies and guidelines.
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
- Mentored and coached team members to foster productive and engaging work environment.
- Delivered exceptional customer experiences by implementing strategies focused on meeting evolving needs and expectations.
- In charge of the top cinema exhibitor in Vietnam with a total 10 cinema locations, with a turnover of U$D50million usd and 9 million admissions per year.
- Implemented and defined the film buying and programming scheduling for the entire chain, improving film rentals and signing up contracts for VPF with MPA Studios, and selecting movies in markets to increase variety of content.
- Managed the design and construction of 3 new locations in time and budget, creating a new design schematic for the next generation of cinemas
- Launched a successful loyalty program, online payment portal for the chain and social media strategy with more than 1million fan base in less than 18 months.
- Redesign the Food and Beverage strategy to deliver 50% Strike Rate and increase of concessions sales 50% yoy.
Education
Conscious Business Coach - Coaching And Development
Conscious Business Center
Buenos Aires, Argentina03-2022
MBA - Business
Universidad Torcuato Di Tella
Buenos Aires, Argentina12-2021
No Degree - Neuroscience
Instituto Tecnologico Buenos Aires
Buenos Aires, Argentina09-2020
Bachelor of Arts - Public Relations
Universidad Argentina De La Empresa
Buenos Aires, Argentina12-1996
Skills
- Performance improvement
- Strategic planning
- Project management
- Quality management
- Training and development
- Branding
- Business development
- Troubleshooting expertise
- Contract negotiations
- Skilled negotiator
- Leadership and team building
- Change implementation
Accomplishments
Top Women in Cinemas for 4 years in a row.
Languages
Spanish
Native language
English
Proficient
C2
Danish
Beginner
A1
Timeline
Territory General Manager
Cinemaxx Danmark A/S
05.2022 - 09.2024
CEO
Cinepax LTD
02.2018 - 12.2021
Director of Operations
MBO Cinemas
02.2014 - 01.2018
Director of Operations
CGV Cinemas
02.2010 - 01.2014
Conscious Business Coach - Coaching And Development
Conscious Business Center
MBA - Business
Universidad Torcuato Di Tella
No Degree - Neuroscience
Instituto Tecnologico Buenos Aires
Bachelor of Arts - Public Relations
Universidad Argentina De La Empresa
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