Dynamic International Freight Forwarding Agent with a proven track record at Nivel Cargas Internacional, excelling in customer satisfaction and complaint resolution. Adept at managing logistics operations and utilizing technical English, I foster positive client relationships while ensuring timely issue resolution and effective communication. Committed to delivering exceptional service and support.
A responsible and proactive individual, I adapt quickly to new challenges and dynamic work environments. I bring a positive attitude and strong interpersonal skills.
I am capable of problem-solving and working under pressure. I am committed to continuous improvement and skill development to support both organizational and personal growth, demonstrating a high level of commitment and learning ability in fast-paced environments.
I consider ongoing training essential for professional growth and development. I am always seeking to improve and gain new experiences in my field.
Customer service and care
Polite communication skills
Customer needs determination
Ensuring customer satisfaction
Positive attitude
Clear communication
Customer complaint resolution
Problem-solving skills
Technical support