Experienced Site Operations Manager with a proved history of working in the industry across Tech, Food companies and Independent & Hotel chains. Focused on Customer care, People ops, Finance, Sales, Marketing, Public relations and MICE. Mature professional with Excellence in Project Management, Team Building & HR. Promoter and leader of DEI actions & activities.
Overview
17
17
years of professional experience
Work History
Site Operations Manager
Group L at Google
11.2019 - Current
Established strong and effective communication, follow-up and focus on detail.
Multitasking profile and highly organized.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Increased profit by streamlining operations.
Analyzed and reported on key performance metrics to senior management.
Directed initiatives to improve work environment & company culture.
Self motivated, flexible and adaptable.
Passionate about creating and retaining customer relationships driving engagement.
Director of Operations
Pulitzer Hotel
02.2019 - 11.2019
Site Manager
Four Seasons Buenos Aires Hotel
03.2018 - 12.2018
General Manager
Casa Cavia - Mezcla Group
10.2017 - 01.2018
F&B Manager
Wyndham Nordelta Hotel
05.2016 - 03.2017
F&B Manager
Savoy Hotel Buenos Aires
05.2012 - 04.2016
Starting up and pre-Opening F&B Department
NH Gran Hotel Provincial
01.2008
F&B Manager
NH City & Tower Hotel
05.2007 - 03.2012
Education
Hospitality Management Certificate -
Cornell University
NY, USA
12.2018
Excellence in F&B -
NH University
Amsterdam, Netherlands
01.2011
Senior Management Certificate -
Universidad Abierta Interamericana (UAI)
12.2008
Bachelor's degree in Marketing -
Universidad De Ciencias Empresariales Y Sociales (UCES)
12.2001
Hotel and Restaurant Management Program -
Hocking College
Nelsonville, Ohio, USA
04.1997
Associate of Applied Business in Hotel Restaurant MGT -
INT. Buenos Aires Hotel & Restaurant School
12.1996
Skills
Leadership
Operations oversight
Empathy
Process Improvements
Strategic planning and execution
Critical thinking & situation solving
Effective time management
Active listening
Strong communication
Languages
Spanish
Native language
Advanced English
Advanced
C1
Personal Information
Age: 48
Married
Timeline
Site Operations Manager
Group L at Google
11.2019 - Current
Director of Operations
Pulitzer Hotel
02.2019 - 11.2019
Site Manager
Four Seasons Buenos Aires Hotel
03.2018 - 12.2018
General Manager
Casa Cavia - Mezcla Group
10.2017 - 01.2018
F&B Manager
Wyndham Nordelta Hotel
05.2016 - 03.2017
F&B Manager
Savoy Hotel Buenos Aires
05.2012 - 04.2016
Starting up and pre-Opening F&B Department
NH Gran Hotel Provincial
01.2008
F&B Manager
NH City & Tower Hotel
05.2007 - 03.2012
Hospitality Management Certificate -
Cornell University
Excellence in F&B -
NH University
Senior Management Certificate -
Universidad Abierta Interamericana (UAI)
Bachelor's degree in Marketing -
Universidad De Ciencias Empresariales Y Sociales (UCES)
Hotel and Restaurant Management Program -
Hocking College
Associate of Applied Business in Hotel Restaurant MGT -