Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
Generic
Maribel Fernandez

Maribel Fernandez

Ciudad Autonoma Buenos Aires

Summary

Project Manager and Business Analyst with over 17 years of experience in the financial sector, specializing in business transformation, operational risk management, and strategic project delivery. Proven ability to lead integration programs, regulatory initiatives, and global implementations, working with multidisciplinary teams and senior stakeholders. Strong expertise in KPIs, process optimization, and actionable insights to support decision-making. Recognized for building strong stakeholder relationships, delivering executive-level presentations, and mentoring teams to achieve high-quality results.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Project Manager (IMO)

Galicia MAS
12.2024 - 07.2025


  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.

Business Analyst / Project Manager

HSBC Bank SA
04.2023 - 12.2024
  • Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
  • Increased project visibility by creating comprehensive dashboard for real-time status updates, improving stakeholder communication.
  • Collaborated with IT to develop business intelligence tools, enhancing quality of data-driven decision-making.
  • Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
  • Improved business processes by analyzing current practices and recommending optimization strategies.
  • Optimized workflow processes to enhance overall productivity and achieve operational excellence.
  • Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.

Business Financial Crime Risk

HSBC Bank SA
09.2022 - 04.2023
  • Implemented policies and procedures for financial crime compliance.
  • Led regulatory projects and training initiatives across the business.
  • Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.

Specialist Resilience Risk

HSBC Bank SA
02.2021 - 09.2022
  • Advised the business on non-financial risk management, including technology, information security, third-party risk, business continuity, and physical security.
  • Assessed risks, controls, processes, and new product launches, mitigating operational and reputational risks.
  • Developed risk assessment matrices and templates to increase visibility of risks and facilitate decision making.
  • Implemented and managed controls to comply with laws and regulations, agreements and SOPs.
  • Conducted meetings and generated reporting to support risk monitoring and management.

Specialist MI Sales Quality

HSBC Bank SA
09.2015 - 02.2021
  • Produced executive management reports with KPIs and performance dashboards.
  • Automated reporting processes using Excel, Access, SQL, and Cognos, improving efficiency and accuracy.
  • Developed interactive dashboards to monitor staff performance in real time.
  • Partnered with Business, Financial, and Regulatory teams to design insights-driven reporting.
  • Analyzed sales data to identify trends and adjust marketing strategies accordingly.
  • Developed training materials to enhance staff proficiency and productivity.
  • Increased client satisfaction by efficiently completing mystery shopping assignments within given deadlines.

Analyst - Collections Operations & Support

HSBC Bank SA
04.2008 - 08.2015
  • Developed quality, compliance, and performance reports for management.
  • Built automated tools and macros for fraud alerts, AML, and compliance monitoring.
  • Designed and monitored KPIs, implementing corrective action plans for continuous improvement.
  • Delivered executive reporting and performance analyses to senior management.
  • Identified and discussed with management opportunities for improvements to procedures and internal controls.
  • Collaborated with cross-functional teams to address root causes of late payments and implement corrective actions.

Teaching Assistant Volunteer

University Of Buenos Aires
07.2008 - 12.2013
  • Supported teaching activities, facilitated group work, and assessed practical assignments.
  • Served as a mentor for new teaching assistants, sharing best practices and offering guidance on effective instructional techniques.
  • Enhanced student comprehension by incorporating real-world examples and multimedia resources into lesson plans.
  • Actively participated in professional development opportunities such as workshops, conferences, and seminars to stay up-to-date on emerging trends in education.
  • Regularly assessed student progress through quizzes, tests, and presentations, providing constructive feedback for continuous improvement.
  • Developed collaborative group projects, fostering a positive classroom environment that promoted teamwork and communication skills.

Education

Bachelor´s Degree - Business Administration

University of Buenos Aires
Buenos Aires

Skills

  • Project management
  • Project scheduling
  • Team collaboration
  • Strategic planning
  • Risk management
  • Cross-functional collaboration
  • Processes and procedures
  • Data analysis
  • Agile methodology
  • Compliance monitoring
  • Business analysis

Certification

  • AML & SANCTIONS Certification ICA (International Compliance Association) and Manchester Business School Consultora ICT (International Compliance Training) - 2016
  • EXCEL, POWER POINT & ACCESS Certification EXO Training Center - 2017 (Avanzado)
  • AGILE COACH ITtude - 2024

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Project Manager (IMO)

Galicia MAS
12.2024 - 07.2025

Business Analyst / Project Manager

HSBC Bank SA
04.2023 - 12.2024

Business Financial Crime Risk

HSBC Bank SA
09.2022 - 04.2023

Specialist Resilience Risk

HSBC Bank SA
02.2021 - 09.2022

Specialist MI Sales Quality

HSBC Bank SA
09.2015 - 02.2021

Teaching Assistant Volunteer

University Of Buenos Aires
07.2008 - 12.2013

Analyst - Collections Operations & Support

HSBC Bank SA
04.2008 - 08.2015

Bachelor´s Degree - Business Administration

University of Buenos Aires
Maribel Fernandez