Summary
Overview
Work History
Education
Skills
Languages
Timeline
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MARILYN AILEN COCCA

MARILYN AILEN COCCA

Buenos Aires,C

Summary

I'm 25 years old, I have a lot of experience and vocation in customer service. I'm a resolutive person, very good at working as a team, looking to grow personally and professionally. I'm also looking forward facing new challenges and with a huge enthusiasm to becoming part of your team.

Overview

6
6
years of professional experience

Work History

Retail Seller

CURATORIA (Cultura Slow)
01.2024 - Current
  • Boosted customer satisfaction by providing exceptional service and product knowledge.
  • Maintained store cleanliness to provide an inviting atmosphere for shoppers, leading to longer visit durations and higher chances of purchases.
  • Collaborated with team members to reach collective sales goals and improve overall store performance.

Retail Seller

INTERNACIONAL RICKY SARKANY SA
03.2023 - 11.2023
  • Boosted customer satisfaction by providing exceptional service and product knowledge.
  • Maintained store cleanliness to provide an inviting atmosphere for shoppers, leading to longer visit durations and higher chances of purchases.
  • Demonstrated adaptability by quickly learning about new products or promotions to effectively relay information to customers.
  • Exceeded sales targets through effective upselling and cross-selling techniques.

Receptionist

CERINI (Hair System)
10.2018 - 01.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.

Education

Diplomature - Trafficker Digital

UNIVERSIDAD TECNOLOGICA NACIONAL
Buenos Aires, Argentina
03.2024

Course - Graphic Design

Coder House
Buenos Aires, Argentina
12.2022

High School Diploma -

Justo José De Urquiza
Caballito, Argentina
12.2015

Skills

  • Customer Relationship Building
  • Customer Service
  • Cash Handling Accuracy
  • Problem-solving abilities
  • Active Listening
  • Teamwork

Languages

Spanish
Native language
English
Advanced
C1

Timeline

Retail Seller

CURATORIA (Cultura Slow)
01.2024 - Current

Retail Seller

INTERNACIONAL RICKY SARKANY SA
03.2023 - 11.2023

Receptionist

CERINI (Hair System)
10.2018 - 01.2023

Diplomature - Trafficker Digital

UNIVERSIDAD TECNOLOGICA NACIONAL

Course - Graphic Design

Coder House

High School Diploma -

Justo José De Urquiza

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MARILYN AILEN COCCA