Mario Pettersen
Project Manager
Ciudad de Buenos Aires,Capital Federal
Summary
Results-oriented, flexible, and resilient Project Manager with extensive leadership experience in the IT industry. Skilled in problem-solving and decision-making in dynamic environments, specializing in Project, Product, and Program Management, Cultural Transformation, Agile Organizations, Education, and IT Security. Holds a degree in Information Systems and postgraduate degrees in Project Management and IT Security. Possesses international certifications in Risk Management, Cloud Security, and Agility, applying proven knowledge and methodologies to achieve objectives. Demonstrated management experience focused on innovation across diverse industries and company profiles, including subsidiaries of multinational corporations, private equity firms, public companies, family investors, and non-governmental organizations. Emphasizes collaboration, integrity, transparency, proactivity, and innovative solutions to drive performance improvement, foster customer loyalty, and build valuable relationships with internal and external partners.
Overview
27
27
years of professional experience
6
6
years of post-secondary education
5
5
Certifications
Work History
Project Manager | Senior Consultant | Risk, Information Security & Business Continuity Professor
Iberoamericana Educación Ejecutiva
8 2020 - Current
- Project Management
- Consultancy
- Standards Adoption
- Center Of Excellence Member
- Professor
- Speaker
- Content creator
- Digital Transformation
- Business Process Management (BPM)
- Agile
- IT Governance
- Branding
- ELearning
- OKRs
- Observability
- Product Manager
- Digital Marketing
- BCRA Standards
- Google Workspace
- ClickUp
- Miro
- Microsoft 365
- Slack
- WordPress
- Moodle
- Grafana
- COBIT 5
- ISO 27001
- ISO 27017
- ISO 27018
- ISO 27701
- ISO31000
- ISO 22301
- ISO 22316.
Corporate Delivery & Project Manager
ZYZYGYINC.
06.2021 - 10.2023
- Delivery & Project Management in Digital Transformation projects, Business Process Management (BPM), Agile, Change Management, IT Governance, Demand Management, Conversational Assistants, Branding and Education for Financial, Medical Devices and Technology companies
- Observability
- DMO Core member
- Product Manager
- SAFe
- Digital Culture
- Content creator
- Speaker
- Teacher
- OKRs
- COBIT 5
- ISO 27001
- ISO 22301
- ISO 31000
- ISO 13486
- BCRA standards
- ELearning
- Clickup
- Camunda
- Grafana
- ELK
- Atlassian JIRA & Confluence
- WordPress
- Moodle
- Miro
- Slack
- Google Workspace
- Microsoft 365
- AWS
- GCP.
Project Manager
RiskOff
07.2019 - 10.2021
- Consultancy
- Project Manager
- Speaker
- Agile Methodologies and Digital Culture
- Professional Consulting, Advisory, Training, and Auditing Services in Iberoamerica
- Azure, Agile, eCommerce, LMS, ISO 27000, ISO 31000, ISO 22301, ISO 21316, Office 365, MeisterTask, Miro, Moodle, WordPress.
Project Manager | CTO | Co-Founder
IRIS AgTech s.a.
06.2015 - 05.2019
- I led the startup of the company in all its aspects
- I defined the company's technology strategy, managed the project portfolio and led the development of digital products
- I defined and managed the business continuity plan, team member training, infrastructure management, digital integration and mobility management
- CRM
- Scrum
- Product Manager
- AWS
- Azure
- GSuite
- ESET
- MDM
- Atlassian
- Mindmeister
- Meistertask
- Xamarin, .Net
- Android
- ZenDesk
- ISO 27001
- ISO 27017
- ISO 27018
- ISO 27701
- ISO 22301.
Information and Communications Technology Advisor
BAKELS Argentina S.A.
07.2009 - 04.2019
- IT Manager of the company www.bakels.com in Argentina
- Led the company's digital startup
- CTO
- Support to the board of directors
- Advice and management of cloud infrastructure
- Hardware, GSuite, Azure, ERP Platform.
Head for the Information Technology and Communications Area
Desab
05.2008 - 09.2018
- Responsible to the Board (Dow Agrosciences)
- I established and managed the company's ICT strategy
- Operationally and financially managed the Department
- I led the Digital Transformation according to the company's plans
- I have managed the ICT project portfolio
- I turned the area into an organization specialized in internal and external customer services for the whole company
- I defined and implemented the hybrid cloud (MultiCloud) ICT infrastructure and executed several reengineering, security, communications, paperless office, field intelligence, mobility, logistics, knowledge base, and infrastructure management and integration projects
- Project management
- IT security
- Process reengineering
- Training to Trainers
- Infrastructure Management and Integration
- Mobility
- AWS
- Azure
- GSuite
- VMWare
- Linux
- MariaDB
- MySQL
- Scrum
- Product Manager
- Atlassian
- Tableau
- Zendesk
- Asterisk
- Android
- Moodle
- Mindmeister
- MeisterTask
- MSOffice
- MSProject
- ISO 27001
- ITIL
- ISO 22301.
Information Security Advisor
Syenap (Pty) Ltd
03.2018 - 03.2018
- Bidding advice to TeCo's clients in Latin America
- Argentina
- Peru
- South Africa
- ISO 27001
- ISO 27034
- ISO 27701.
Project Manager
SLIDER
02.2015 - 12.2015
- Advice on ICT Strategy, Project Management, and Product Development
- Azure
- GSuite
- MDM
- Atlassian
- Scrum .Net
- Android
- MeisterTask
- MindMeister
- MSOffice
- MSProject.
Assistant professor
Universidad de Buenos Aires
03.2007 - 12.2010
- Faculty of Economics
- Professor of Information Technology (Auditing, Project Management, Data Base, Networking, Information Security).
Information and Communications Technology Advisor
DSM
07.2002 - 08.2009
- Life Science Products Area
- Biotechnology for food
- Management, administration, and support of IT services in Buenos Aires and Tortuguitas processing plant, working with Microsoft technologies
- Integration of solutions
- Contact with the parent company in Holland, IT Projects Belgium, France, Mexico, and Brazil.
Information systems auditor
Information systems auditor
01.2008 - 04.2008
- Information systems auditing
- ICT process analysis
- IT Infrastructure
- IT Security
- ICT Strategy
- ISO 27001
- ISO 22301.
Project Manager
Artware Solution
01.2004 - 10.2004
- Project Manager for Artware in the Microsoft Dynamics implementation project in Droguerías del Sud
- Coordination with other PMs and the final responsible at Microsoft
- Planning
- Risks
- Issues
- Metrics
- Processes
- Gaps.
Head of Technical Support Area
Artware Solution
01.2003 - 10.2004
- Reengineering of the Technical Support area, ICT Strategies
- Project management
- IT Security
- Coordination of the support area
- Training to Trainers
- LAN, WAN, Microsoft
- MS Dynamics
- BlackBerry.
Information and Communications Technology Advisor
GB INGREDIENTS LIMITED
04.2001 - 07.2002
- Management, administration, and support of IT services in offices in Buenos Aires, and production plants in Salta and San Luis, working with Microsoft and Unix technologies
- Integration of solutions
- Contact with the head office in Delft, The Netherlands, and production plants in Santiago de Chile.
Information and Communications Technology Advisor
Gist Brocades Argentina
02.1998 - 05.2001
- Life Science Products Area (Bakery Ingredients, Anti-infectives, and Foods Specialties) in Argentina
- Biotechnology
- Management, administration, and support of IT services in the Buenos Aires offices and production plant in the province of Salta, working with Microsoft (9x, NT), Lotus (ccMail, Notes), GeNexus DataWareHousing technologies
- Integration of solutions
- Support to Anti-infective offices in Sao Paulo, Brazil, for the same tools
- Direct contact with the offices in Santiago, Chile, and the head office in Delft, The Netherlands
- Leader of the Aurora Project (Argentina Services)
- The Project, managed by Electronic Data Systems (EDS), develops the necessary infrastructure for the conformation of a Common Office Environment (COE) for the whole organization worldwide, involving around 12,000 workstations
- Leader of the Millennium Project
- The project involved the adaptation of the technology infrastructure to meet the Y2K standards defined for all the company's facilities around the world
- Iris Project Leader (Argentina Focal Point)
- The project involved the migration of workgroup and desktop tools from Lotus to Microsoft
- Exhibitions and presentations consultant
- Design and construction of Exhibitions and Presentations of the Argentine company, for corporate, national, and international events
- LAN, WAN, Data Center, Microsoft
- BlackBerry.
Solutions Support Manager
Synthesis Retail Solutions
03.2000 - 12.2000
- Responsible for the areas of Technology, Education, Call Center, and Implementations
- Member of the Strategies Forum and coordinator of the organization's Services Forum
- In charge of all IT infrastructure, communications, and related security in the organization
- I have re-engineered the unit, turning it into an organization specialized in the development of IT projects for the retail industry
- Created the Educational area defining the certification plans for the products marketed by the company
- Developed and implemented the Data Center
- Defined and implemented the Call Center, Knowledge Base, Help Desk, and Support Structure Management systems
- I have participated in the integration of solutions in several e-commerce and retail projects at corporate level (Fuel Service Stations, Supermarkets, Department Stores, PuntoCom) for Argentina, Uruguay, Paraguay, Colombia, Mexico and the United States for clients such as Disco, Jumbo, Easy, Auchan, Carrefour, Wall
- Mart, Decathlon, ESSO, YPF, Eg3, Alto Palermo, Trilenium, Tren de la Costa, e-Pagos, Village Cinemas among others
- As responsible for more than 30% of the organization's Staff, I actively participated in the definition of the
Education
Licenciado en Sistemas -
Universidad de Belgrano
01.1981 - 01.1987
Posgrado en Project Management - undefined
Universidad de Belgrano
01.2000 - 01.2000
Information Security Specialist - undefined
Centro de Capacitación en Alta Tecnología
01.2001 - 01.2001
Certified Lead Cloud Security Manager - undefined
PECB - Professional Evaluation and Certification Board
01.2021 - 01.2021
Certified Lead Risk Manager - undefined
PECB - Professional Evaluation and Certification Board
01.2019 - 01.2019
Skills
Effective Communications
Certification
Certified Scrum Master
Languages
Spanish
Native language
Inglés
Upper intermediate
B2
Software
JIRA
Timeline
Corporate Delivery & Project Manager
ZYZYGYINC.
06.2021 - 10.2023
Certified Lead Cloud Security Manager - undefined
PECB - Professional Evaluation and Certification Board
01.2021 - 01.2021
Project Manager
RiskOff
07.2019 - 10.2021
Certified Lead Risk Manager - undefined
PECB - Professional Evaluation and Certification Board
01.2019 - 01.2019
Information Security Advisor
Syenap (Pty) Ltd
03.2018 - 03.2018
Project Manager | CTO | Co-Founder
IRIS AgTech s.a.
06.2015 - 05.2019
Project Manager
SLIDER
02.2015 - 12.2015
Information and Communications Technology Advisor
BAKELS Argentina S.A.
07.2009 - 04.2019
Head for the Information Technology and Communications Area
Desab
05.2008 - 09.2018
Information systems auditor
Information systems auditor
01.2008 - 04.2008
Assistant professor
Universidad de Buenos Aires
03.2007 - 12.2010
Project Manager
Artware Solution
01.2004 - 10.2004
Head of Technical Support Area
Artware Solution
01.2003 - 10.2004
Information and Communications Technology Advisor
DSM
07.2002 - 08.2009
Information and Communications Technology Advisor
GB INGREDIENTS LIMITED
04.2001 - 07.2002
Information Security Specialist - undefined
Centro de Capacitación en Alta Tecnología
01.2001 - 01.2001
Solutions Support Manager
Synthesis Retail Solutions
03.2000 - 12.2000
Posgrado en Project Management - undefined
Universidad de Belgrano
01.2000 - 01.2000
Information and Communications Technology Advisor
Gist Brocades Argentina
02.1998 - 05.2001
Licenciado en Sistemas -
Universidad de Belgrano
01.1981 - 01.1987
Project Manager | Senior Consultant | Risk, Information Security & Business Continuity Professor
Iberoamericana Educación Ejecutiva
8 2020 - Current
Work Preference
Work Type
Full TimePart TimeContract WorkGig WorkWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceCompany CultureFlexible work hoursHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPersonal development programsCareer advancementSimilar Profiles
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