Mario Escobar Grillo
CABA,Buenos Aires
Summary
Self-motivated Chief Coordinator, brings proven leadership, organizational and customer relations skills. Independently solves problems and works with diverse teams to handle business requirements. History retaining and acquiring clients.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Chief Coordinator
Unibrokers S.A.
Quito - Pichincha
01.2020 - Current
- Received and responded to customer requests via emails, telephone calls and in-person interactions.
- Aided colleagues, managers and customers through regular communication and assistance.
- Entered and maintained departmental records in company's CRM.
- Retained 86% of policyholders during annual renewal period, with market average of 82%.
Commercial Coordinator
Unibrokers S.A.
Quito - Pichincha
06.2017 - 12.2019
- Processed and recorded +1,100 new policies and renewals data into Zoho CRM.
- Maintained relationships with existing customers to optimize service quality, business growth and customer satisfaction.
- Attended training sessions on sales skills, product knowledge, technical information, as well as company policies and procedures.
Education
BBA - Business
Universidad San Francisco De Quito (USFQ)
Quito - Pichincha, Ecuador06.2016
BBA - Business, 1-year Abroad Program
Elizabethtown College
Elizabethtown - PA, USASkills
- Confidence and Drive
- Flexibility
- Time Management
- Communication
- Organization
- Responsive to Feedback
- Customer Service
- Verbal and Written Communication
- CRM Software
Certification
Diplomatura en Gestión de Entidades de Fútbol (in progress)
Universidad Austral, Buenos Aires, Argentina
Expected date of completion: December 2022
Blockchain Revolution Specialization (in progess)
INSEAD, Coursera
Expected date of completion: October 2022
Languages
Spanish
Native language
English
Advanced
C1
Additional Information
Nationalities: Ecuadorian, Italian
Timeline
Chief Coordinator
Unibrokers S.A.
01.2020 - Current
Commercial Coordinator
Unibrokers S.A.
06.2017 - 12.2019
BBA - Business
Universidad San Francisco De Quito (USFQ)
BBA - Business, 1-year Abroad Program
Elizabethtown College
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