Marissa Cowden
Manila,AZ
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Texas Roadhouse
09.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Gym Receptionist
Natural State Fitness
05.2023 - 08.2023
- Provided accurate information regarding gym services, pricing options, class schedules, and personal training packages to prospective members.
- Assisted management in maintaining a clean and organized gym environment, contributing to a positive atmosphere.
- Enhanced gym member experience by providing exceptional customer service at the front desk.
- Processed new memberships accurately, leading to an increase in gym revenue and member retention.
Tax Preparer
TaxPro
11.2022 - 04.2023
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
- Built strong rapport with clients through clear communication and regular updates on the status of their tax filings.
Manager & Cashier
G&W Foods
04.2020 - 10.2022
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained a professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Bachelor of Science - Exercise Science - Minor: Psychology
Arkansas State University
Jonesboro, AR08-2025
Associate of Arts -
Arkansas Northeastern College
Blytheville, AR05-2022
High School Diploma -
Rivercrest High School
Wilson, AR05-2022
Skills
- Customer Service
- Effective Communication
- First Aid Training
- Passion For Fitness
- Strength Training
- Motivational Coaching
- Exercise Program Design
- Personal Training & Coaching
Certification
- HSI Adult CPR AED (Valid 1/16/2025-1/16/2027)
Timeline
Server
Texas Roadhouse
09.2023 - Current
Gym Receptionist
Natural State Fitness
05.2023 - 08.2023
Tax Preparer
TaxPro
11.2022 - 04.2023
Manager & Cashier
G&W Foods
04.2020 - 10.2022
- HSI Adult CPR AED (Valid 1/16/2025-1/16/2027)
Bachelor of Science - Exercise Science - Minor: Psychology
Arkansas State University
Associate of Arts -
Arkansas Northeastern College
High School Diploma -
Rivercrest High School
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