Marissa Henderson
Pine Bluff
Summary
Dynamic and results-driven professional with a strong work ethic and proven sales expertise at America’s Car-mart. Adept at building lasting customer relationships and exceeding sales targets. Skilled in inventory management and cash register operation, consistently delivering exceptional customer service and ensuring satisfaction. Passionate about enhancing store presentation and driving business success.
Overview
7
7
years of professional experience
Work History
Cashier
Doller General
Pine Bluff
12.2025 - Current
- Operated cash register and processed customer transactions efficiently.
- Provided excellent customer service and addressed inquiries promptly.
- Greeted customers and answered any questions they had about the store's products and services.
- Collected payments and provided accurate change.
- Performed other duties as assigned by management.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Processed customer transactions quickly and accurately at the register.
- Maintained organized and stocked merchandise displays for optimal customer access.
Lead Sales Rep
America’s Car-mart
Pine Bluff
01.2022 - Current
- Exceeding sales target by 10%, of the sales goal for the month, by understanding customer needs and bettering the deals to fit their living needs.
- Developing lasting customer relationships, through personalize service; resulting in getting repeat business
- Success- fulling negotiating prices and finance terms, maintain dealerships standards while ensuring customers satisfaction
- Use of social media to showcase off the features of our new and used vehicles; through comprehensive product presentation and test drives.
- Collaborates with the finance department to streamline the sales process; to make the customers timing durable.
- Posed as models for advertising, artistic creation and display of goods.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
- Reduced process lags by training employees on best practices and protocols.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Recruited, hired and trained new hires to optimize profitability.
- Reset store displays for special events and seasonal merchandise changes.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
Clothing Team Associate
Walmart
Greenville
11.2020 - 11.2021
- Maintained department inventory in order reduce shrink and insure merchandise availability by at least 80% per month
- Ensured and sustained appropriate display of department merchandise to include folding, pricing, and endcaps
- Assisted customers as needed in department with various clothing needs
- Independently managed other store departments to include, jewelry and home as directed by upper management.
Assistant Merchandising Manager
Hibbett Sports
Greenville
01.2019 - 10.2021
- Worked with team of 8 members to prioritize the integrity of store displays and presentation of merchandise
- Management of workers to ensure store success, meeting at least 95% customer satisfaction quarterly.
- Oversaw login systems for incoming shipments to ensure alignment with mandated timelines
- Handled store funds and budgeting systems in accordance with store policy
Education
High School Diploma -
Greenville High School
Greenville, Ms05-2016
Skills
- Time Management
- Adaptive
- Strong work ethic
- Communication
- Problem Solving
- Money Management
- Cash register operation
- Inventory management
- Sales negotiation
- Customer relationship management
- Visual merchandising
- Payment processing
- Time management
- Clear communication
- Conflict resolution
- Customer service
- Refunds and exchanges
- Inventory control
- Customer service excellence
- Sales expertise
- Payment collection
Timeline
Cashier
Doller General
12.2025 - Current
Lead Sales Rep
America’s Car-mart
01.2022 - Current
Clothing Team Associate
Walmart
11.2020 - 11.2021
Assistant Merchandising Manager
Hibbett Sports
01.2019 - 10.2021
High School Diploma -
Greenville High School