Marissa Lamb
Pocahontas
Summary
Knowledgeable with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.
Also, I have 10 hr osha safety, food safety course, mandatory reporter training, and a certified nursing assistant license.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
Abbi Eddingtion
05.2024 - 11.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Reduced processing errors by meticulously following transaction procedures.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Harps
Chad Emerson
08.2022 - 04.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
High School Diploma -
Pocahontas High School
2312 Stadium Dr, Pocahontas, Ar 7245505-2024
Cna - Nursing
Black River Technical College
1410 Highway 304 East, Pocahontas, Ar 7245512-2023
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Money handling
- Customer relations
- Cash register operation
- Written and verbal communication
- Order taking
- Cash register systems
- Payment processing
- Product restocking
- Conflict resolution
- Issue resolution
- Merchandise restocking
- Cash drawer balancing
- POS system operations
- Payment collection
- Staff training
- ID verification
- Inventory control
- Order packaging
- Drawer balancing
- Product recommendations
Accomplishments
I had no complaints against me as a cashier, fasting checking times, stocking and facing items while not busy. I was always 10-15 minutes early to work and would do extra cleaning and count everyone's tills at the end of the night.
Certification
10 hour osha, food safety course, mandated reporter.
Languages
English
Professional Working
Interests
- Cooking
- I enjoy helping others and giving back to the community
- Offering time and support to shelters for the homeless, women, and animals
- Gardening
- Camping
- Playing Sports
- Kayaking
- Enjoy hobbies that combine physical activity with outdoor exploration
- I enjoy cooking for friends and family gatherings
- Enjoying the art of baking and pastry-making, experimenting with recipes
- I like trying new recipes and food trends
- Baking
Timeline
Cashier
Abbi Eddingtion
05.2024 - 11.2024
Harps
Chad Emerson
08.2022 - 04.2023
High School Diploma -
Pocahontas High School
Cna - Nursing
Black River Technical College
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