Marshall Ammons
Marion
Summary
Dynamic manager with expertise in team leadership, project management, and budget control. Proven track record in driving cross-functional collaboration to achieve departmental goals and enhance operational efficiency.
Overview
23
23
years of professional experience
Work History
Manager of Managed LAN Services
International Paper
Memphis, TN
08.2018 - 02.2026
- Managed a team of 13 Network Analysts remotely located across the US.
- Collaborated with senior leadership to align departmental goals with organizational objectives for growth.
- Managed and motivated employees to be productive and engaged in work.
- Cross-trained existing employees to maximize team agility and performance.
- Improved safety procedures to create safe working conditions for workers.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
- Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
- Organized professional development programs for staff, leading to improved performance and skill sets.
Windows Server Administrator Team Lead
International Paper
Memphis, TN
06.2010 - 08.2018
- Administered Windows Server environments, ensuring optimal performance and reliability across systems.
- Implemented security protocols, safeguarding sensitive data and maintaining compliance with industry standards.
- Collaborated with cross-functional teams to troubleshoot server issues, enhancing operational efficiency and minimizing downtime.
- Developed and executed backup strategies, ensuring data integrity and availability for critical business applications.
- Led initiatives to upgrade server infrastructure, aligning technology with evolving business needs and objectives.
- Streamlined patch management processes, reducing vulnerabilities and improving overall system security posture.
- Contributed to cost savings by consolidating servers using virtualization technologies such as Hyper-V and VMware.
- Collaborated effectively with cross-functional teams for seamless integration of new applications into existing infrastructure.
- Conducted training sessions for junior administrators on Windows Server management techniques, fostering professional growth within the team.
- Managed team resources for on-call scheduling and project assignment.
- Functioned as Project Manager on all team assigned projects
- Managed the budget for the team.
Server Analyst I
International Paper
Memphis, TN
04.2008 - 06.2010
- Automated routine administrative tasks using PowerShell scripts to enhance efficiency.
- Diagnosed and resolved hardware and software issues.
- Maintained flexible schedule and responded to after-hours and weekend emergencies.
- Troubleshot server issues, minimizing downtime through effective problem resolution strategies.
- Configured and maintained Active Directory users and group policies for streamlined access control.
- Implemented backup and recovery solutions to safeguard critical data integrity.
- Managed Windows Server environments, ensuring optimal performance and security compliance.
Server Administrator Contractor
Robert Half Technology
Memphis, TN
04.2007 - 04.2008
- Worked for International Paper on a 1 year contract assigned to the Windows server refresh project.
- Ordered and tracked deliveries of new server hardware
- Worked with responsible teams to stage the new hardware.
- installed new OS images on the new server hardware.
- Performed data recovery to new server hardware using Robocopy
- Organized outage windows to convert to new server hardware.
- Arranged for disposal of old server hardware.
Windows Server Administrator
Gate Gourmet International
Memphis, TN
03.2003 - 08.2006
- Managed Windows Server environments, ensuring optimal performance and security compliance.
- Implemented backup and recovery solutions to safeguard critical data integrity.
- Configured and maintained Active Directory users and group policies for streamlined access control.
- Troubleshot server issues, minimizing downtime through effective problem resolution strategies.
- Provided application supprt
- Microsoft Exchange E-mail administrator.
Education
High School Diploma -
West Memphis High School
West Memphis, AR05-1991
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff management
- Task delegation
- Goal setting
- Relationship building
- Strategic planning
- Project management
- Shift scheduling
- Staff development
- Conflict resolution
- Budget control
Accomplishments
I received the CEO Achievement Award twice while working at International Paper.
Timeline
Manager of Managed LAN Services
International Paper
08.2018 - 02.2026
Windows Server Administrator Team Lead
International Paper
06.2010 - 08.2018
Server Analyst I
International Paper
04.2008 - 06.2010
Server Administrator Contractor
Robert Half Technology
04.2007 - 04.2008
Windows Server Administrator
Gate Gourmet International
03.2003 - 08.2006
High School Diploma -
West Memphis High School
Awarded the CEO achievement award 2 times
This award is presented to employees nominated by their manager for service and performance that goes above and beyond expectations.