Martijn Van Der Ven
S.M. De Tucuman,T
Summary
Proven track record in enhancing customer satisfaction and fostering high-performing teams, as demonstrated at House of Fruits NV. Expert in problem-solving and relationship building, I excel in strategic project development and investor relations, ensuring seamless operations and positive customer experiences. Skilled in managing budgets and continuous process improvement, I drive organizational success with a goal-oriented mindset. Skilled Agent and Manager experienced in identifying the needs of the client/organisation and working to find a solution promptly and professionally.
Overview
22
22
years of professional experience
Work History
Independend Agent/ Comissioner
Argentina Invest MMV SA/ Commodity Traders
2016.01 - Current
- Developing projects and finding investors.
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the company AI.
- De-escalated and resolved customer complaints with punctual, polite and professional comunication.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
General Manager
House of Fruits NV ( Import/export Fruit/ Bananas)
2008.01 - 2015.01
- Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
- Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
- Established a culture of continuous improvement by identifying opportunities for enhancement in operations, systems, and procedures.
- Developed high-performing teams through effective coaching, mentoring, and performance management strategies.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Purchasing Manager
QDF Spain ( Import/export Fruit and Vegetables)
2005.01 - 2008.01
Assistant Sales Manager
Total Produce/ Fyffes
2003.01 - 2005.01
Education
MBA - Economics , Small Business School
University of Rotterdam
Rotterdam01.2002
High School Diploma -
Spieringshoek Atheneum Gymnasium
Schiedam, The Netherlands 01.2018
Skills
- Problem-Solving
- Relationship Building
- Organizational Skills
- Goal-oriented mindset
Additional Information
A big network in sales/ production, import/export and investments development.
Used to traveling between countries and continents.
Flexible in staying abroad for longer periods.
Pragmatic.
Accustomed to high pressure positions.
Living in Argentina and in Northern Europe.
Languages
Dutch
Native language
Spanish
Proficient
C2
English
Proficient
C2
French
Intermediate
B1
German
Intermediate
B1
Timeline
Independend Agent/ Comissioner
Argentina Invest MMV SA/ Commodity Traders
2016.01 - Current
General Manager
House of Fruits NV ( Import/export Fruit/ Bananas)
2008.01 - 2015.01
Purchasing Manager
QDF Spain ( Import/export Fruit and Vegetables)
2005.01 - 2008.01
Assistant Sales Manager
Total Produce/ Fyffes
2003.01 - 2005.01
MBA - Economics , Small Business School
University of Rotterdam
High School Diploma -
Spieringshoek Atheneum Gymnasium
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