Summary
Overview
Work History
Education
Skills
Websites
Certification
Additional Information
Languages
Timeline
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Martin Miguel Gallardo

Martin Miguel Gallardo

Summary

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Seeking to increase profits, reducing costs, and transforming customer service standards. Experienced in leading, supervising, and teamwork. I am a proactive, organized, and responsible person, curiosity always leads me in search of constant growth.
I want new challenges and to grow professionally. I am willing to learn and contribute as much as possible from the people around me.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Owner

Ozono
12.2022 - Current
  • Managed day-to-day business operations.
  • Trained and motivated employees to perform daily business functions.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Conducted target market research to discover customer needs and analyze competitor trends.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
  • Worked with marketing teams to create print and online advertisements to bring in new customers.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Handled day-to-day accounting processes to drive financial accuracy.

Supervisor

Saluma C.E.I.
06.2018 - 04.2019
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Accomplished multiple tasks within established timeframes.
  • Controlled costs to keep business operating within budget and increase profits.
  • Tracked orders and notified customers of status or potential delays.
  • Conducted investigations to resolve issues related to logistics and cargo movements.

Supervising Manager

Moda City S.R.L.
07.2014 - 02.2018
  • Developed and managed relationships with customers to increase customer loyalty.
  • Collaborated with QA team to test software quality through manual and automated testing.
  • Carried out tests to identify, report and repair bugs and glitches.
  • Determined and performed appropriate adjustments of authorized stock levels.
  • Collaborated with finance team to optimize cash flow management.
  • Ensured accurate and timely payments for all employees, managing weekly and monthly payroll cycles.

Education

BSc in International Business

UTEL - Universidad Tecnologica Latinamericana
Ciudad De México - México
12.2024

Skills

  • Business Management
  • Financial Planning
  • Project Management
  • International Purchasing
  • Small Business Operations
  • Human Resources
  • Adaptability and Flexibility
  • Continuous Learning
  • Market Research
  • Supplier Negotiation and Relationship

Certification

  • English Course - Escape Campus. London - UK (2018)

Additional Information

Previously I had the opportunity to spend 6 years traveling and living in different countries, giving me the opportunity to live in London, Copenhagen, Madrid and Florianopolis (Brazil). Therefore, I learned and perfected my English and Portuguese, as well as learning about cultures and learning to know how to relate and work with them completely naturally, giving me the possibility of growing in many areas and acquiring new social and cultural skills.

Languages

Spanish
Native language
English
Advanced
C1
Portuguese
Upper intermediate
B2

Timeline

Owner

Ozono
12.2022 - Current

Supervisor

Saluma C.E.I.
06.2018 - 04.2019

Supervising Manager

Moda City S.R.L.
07.2014 - 02.2018

BSc in International Business

UTEL - Universidad Tecnologica Latinamericana

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Martin Miguel Gallardo