Summary
Overview
Work History
Education
Skills
Timeline
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Mary Edington

Rogers,AR

Summary

Dynamic professional with extensive experience in high-volume dining and logistics coordination. At International Food Concepts [Abuelos Mexican Restaurant], I excelled in guest relations and order accuracy, enhancing customer satisfaction. Proven ability to implement compliance standards and mentor team members, ensuring operational efficiency and a positive dining experience.

Overview

21
21
years of professional experience

Work History

Senior Server/ Trainer

Abuelos International Food Concepts
12.2015 - Current
  • Assisted in delivering high-quality customer service during peak hours.
  • Learned and implemented proper food handling and safety procedures.
  • Adapted quickly to menu changes and daily specials, enhancing guest experience.
  • Collaborated with kitchen staff to ensure timely order fulfillment and accuracy.
  • I am 1 of only 3 trainers for servers, bartenders and hostess positions

Dispatcher

Wills Express Trucking
12.2014 - 12.2015
  • Coordinated logistics and ensured timely dispatch of resources to optimize operational efficiency.
  • Implemented routing software to enhance delivery accuracy and reduce transit times.
  • In charge of reading all contracts to insure correct payments and load requirements. Approximately 30-40 per day.
  • Collaborated with drivers to resolve issues and improve overall communication flow.

Server/Trainer

Table Mesa Bistro
08.2012 - 05.2015
  • Trained new servers on menu knowledge and customer service standards.
  • Monitored server performance, providing constructive feedback for continuous improvement.
  • Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
  • Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
  • Trained and mentored over 30 new personnel hired to fulfill various roles.

Data Entry

BlueBird School Bus
09.2004 - 05.2006
  • Enhanced underwriting processes by streamlining document management and data entry tasks.
  • Maintained accurate financial records with diligent data entry of invoices and expense reports.
  • Managed study databases, ensuring accurate data entry, storage, and retrieval for analysis purposes.
  • Created a database for assembly process. Identified all parts required for each model and input it all in a spreadsheet to make line changeovers more streamline.

Education

Bachelor of Arts - Pre Med

University of Arkansas Community College
Morrilton, AR

Skills

  • System security
  • Hardware troubleshooting
  • Guest relations
  • Order accuracy
  • Menu memorization
  • Incident management
  • High volume dining
  • Capacity planning
  • Compliance standards

Timeline

Senior Server/ Trainer

Abuelos International Food Concepts
12.2015 - Current

Dispatcher

Wills Express Trucking
12.2014 - 12.2015

Server/Trainer

Table Mesa Bistro
08.2012 - 05.2015

Data Entry

BlueBird School Bus
09.2004 - 05.2006

Bachelor of Arts - Pre Med

University of Arkansas Community College

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Mary Edington