Summary
Overview
Work History
Education
Skills
Timeline
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Mary C. Nolan

Fayetteville

Summary

Dynamic Food & Beverage professional with extensive experience in hospitality, specializing in inventory management and streamlining operations. Recognized for cultivating exceptional guest experiences and driving service excellence. Dedicated to collaboration, innovation, and elevating customer satisfaction.

Overview

15
15
years of professional experience

Work History

Beverage Manager

The Stonebreaker Hotel
01.2024 - Current
  • Provide input into overall restaurant operations including menu design, marketing initiatives, and budgeting
  • Led bar staff, optimizing schedules and tasks for efficient service and team performance
  • Manage inventory, ensuring consistent availability of premium and innovative beverages
  • Train staff in service techniques, fostering positive dining experiences and strong team dynamics

Bartender/Server

Bedlam Public House
01.2024 - 12.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Recommended food and drinks to patrons based on preference, pairings, and special promotions
  • Built strong customer relationships through attentive service, increasing repeat patronage
  • Increased beverage sales with effective upselling, creativity, and promoting daily specials

Music Department Event Supervisor

Metropolitan State University
01.2022 - 12.2024
  • Supervised event staff and volunteers to ensure tasks were completed on time and efficiently
  • Oversee event logistics, managing setup and teardown for seamless transitions
  • Greet and seat guests, enhancing event experience and ensuring satisfaction
  • Fostered strong relationships with students, staff, and attendees, creating a harmonious event atmosphere

Production Assistant

ONYX Coffee Lab
01.2021 - 12.2021
  • Coordinated shipping and packaging for coffee and retail orders, ensuring timely deliveries and smooth operations
  • Examined shipment contents and compared them with manifests, invoices, or orders to verify accuracy
  • Fostered strong teamwork by coordinating tasks effectively, contributing to a cohesive work environment, and improving production outcomes
  • Cultivated knowledge of current trends in and application of specialty coffee

Lead Line Cook

Grow & Gather
01.2020 - 12.2020
  • Developed menus with Chefs emphasizing seasonal ingredients, local suppliers, and customer preferences
  • Led the kitchen team to enhance collaboration and efficiency during peak hours
  • Retained consistent quality and high accuracy when preparing identical dishes throughout service
  • Maintained food safety by regularly sanitizing workstations, monitoring temperatures, and enforcing ServSafe standards

Food Production Specialist

Craig Hospital
01.2019 - 12.2019
  • Managed food production schedules, ensuring timely order completion and accuracy for hospital patients, guests, and staff
  • Analyzed data, recipes, and inventory for operational improvements and efficiency
  • Worked alongside dieticians to provide patients with nutritionally specific diets
  • Maintained sanitation standards, ensuring HIPAA compliance and safety
  • Collaborated with co-workers to effectively contribute to a world-renowned neurorehabilitation environment

Culinary Lab Supervisor

Brightwater Culinary Institute
01.2018 - 12.2018
  • Monitored culinary students in operational procedures, fostering a culture of adherence to safety protocols and industry best practices
  • Streamlined purchasing and inventory for culinary supplies enhancing efficiency and reducing waste
  • Created and implemented documentation for the effective execution of facility policies and procedures
  • Cultivated a collaborative environment boosting team problem-solving and communication
  • Hosted private dinners, festivals, tastings, and events

Food Truck Operator

Fossil Cove Brewing Company
01.2017 - 12.2017
  • Managed daily operations of food truck, ensuring smooth service and customer satisfaction
  • Trained new employees in proper use of kitchen equipment and cooking techniques
  • Managed inventory effectively to minimize waste and maximize profit margins
  • Increased customer satisfaction by providing efficient and friendly service in a fast-paced environment

Administrative Assistant

Office of International Studies, NWACC
01.2016 - 12.2016
  • Acted as a main contact for operational inquiries, streamlining administrative processes
  • Coordinated schedules and meetings, ensuring efficient time management for executives
  • Managed confidential files, maintaining organizational integrity and data security
  • Handled incoming calls, directing queries effectively to enhance communication flow
  • Coordinated international studies initiatives, fostering global partnerships and enhancing cross-cultural understanding among students and faculty

Health & Wellness Buyer

Ozark Natural Foods Co-operative
01.2010 - 12.2015
  • Established supplier partnerships to ensure quality and competitive pricing in natural health supplement sales
  • Analyzed sales data and market trends to forecast purchasing needs and optimize inventory
  • Utilized active selling and creative merchandising to surpass sales goals
  • Conducted market analysis to identify top-performing health products, significantly boosting sales and customer satisfaction
  • Consistently provided exceptional customer service to co-operative members and guests

Education

Bachelor of Science - Lifestyle Medicine

Metropolitan State University of Denver
Denver, CO
01-2025

Skills

  • Customer Service
  • Food and beverage operations
  • Menu development
  • Communication
  • Inventory Management
  • Creative Thinking
  • Problem-Solving
  • Human Swiss Army Knife

Timeline

Beverage Manager

The Stonebreaker Hotel
01.2024 - Current

Bartender/Server

Bedlam Public House
01.2024 - 12.2024

Music Department Event Supervisor

Metropolitan State University
01.2022 - 12.2024

Production Assistant

ONYX Coffee Lab
01.2021 - 12.2021

Lead Line Cook

Grow & Gather
01.2020 - 12.2020

Food Production Specialist

Craig Hospital
01.2019 - 12.2019

Culinary Lab Supervisor

Brightwater Culinary Institute
01.2018 - 12.2018

Food Truck Operator

Fossil Cove Brewing Company
01.2017 - 12.2017

Administrative Assistant

Office of International Studies, NWACC
01.2016 - 12.2016

Health & Wellness Buyer

Ozark Natural Foods Co-operative
01.2010 - 12.2015

Bachelor of Science - Lifestyle Medicine

Metropolitan State University of Denver
Mary C. Nolan