David Gutierrez

• Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
• Trained staff members on use of POS system.
• Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
• Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.

Implemented new POS system and trained staff members on use.

Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.

Took initiative to anticipate guest needs before they arose, resolve issues, bring additional items and refill beverages.

• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
• Provided assistance in resolving customer complaints in a professional manner.

Prepared inventory for shipment by attaching tags and labels

Developed ad documented standard and emergency operating procedures for receiving and shipping products or materials.

Monitored stock levels to ensure adequate supple of parts and materials

• Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
• Assisted patients with daily living activities for enhanced comfort and wellbeing.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
• Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.