Mason Ehlers
Rogers
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.
Developed customer service and sales skills in fast-paced retail environment, looking to transition into new field. Specialized in providing positive shopping experience and maintaining organized and visually appealing product displays. Committed to leveraging strong communication and problem-solving abilities to excel in new professional challenge.
Overview
2
2
years of professional experience
Work History
Sales Floor Associate
Kohl's
10.2019 - 05.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
- Communication with customers professionally and proactively to provide product information and advice.
- Participated in ongoing training programs to stay current with industry trends and enhance personal skills related to the role.
- Managed customer returns and exchanges, adhering to store policies while keeping customer satisfaction a top priority.
- Supported company promotional events by setting up displays, distributing marketing materials, and engaging customers in conversations about available offers.
- Streamlined checkout processes for greater efficiency by quickly scanning items, bagging purchases securely, applying discounts, and processing transactions accurately.
- Assisted in receiving delivery trucks to bring product to the sales floor.
Cashier
Walmart
04.2020 - 04.2020
- Greeted customers entering store and responded promptly to customer needs.
Education
Bentonville West Highschool
Centerton, ARSkills
- Goal oriented
- Customer service
- Store maintenance
- Cash handling
- Merchandise display
- Cleaning
- Shipment receiving
- POS system operation
- Sales floor recovery
- Strong communication and interpersonal skills
- Sales floor organization
- Item ticketing and pricing
Timeline
Cashier
Walmart
04.2020 - 04.2020
Sales Floor Associate
Kohl's
10.2019 - 05.2021
Bentonville West Highschool
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