Mason Sifford
Jonesboro
Summary
Goal-oriented professional with a solid background in customer service and sales. Experienced in managing high-volume transactions and ensuring customer satisfaction. Eager to leverage strong communication skills to drive positive customer experiences. Highly motivated to be a winner in every aspect of life.
Overview
8
8
years of professional experience
Work History
Pro Shop Attendant
Lindsey Management Company
Jonesboro
04.2023 - Current
- Maintained cleanliness and organization of the pro shop area for customer satisfaction.
- Processed transactions accurately using point-of-sale systems and cash handling procedures.
- Performed daily opening and closing procedures in accordance with established guidelines.
- Processed sales transactions through cash registers quickly and accurately.
- Greeted customers and provided excellent customer service.
Treasurer
Kappa Alpha Order - Arkansas State University
Jonesboro
11.2023 - 11.2024
- Oversaw budget preparation and allocation for departmental initiatives.
- Managed daily financial operations and cash flow reporting.
- Developed financial strategies to optimize resource allocation.
- Maintained accurate records of financial transactions and documentation.
- Ensured timely payment of members.
Bank Teller
First National Bank
Jonesboro
03.2022 - 04.2023
- Assisted customers with account inquiries and provided product information.
- Processed customer transactions accurately and efficiently at a leading financial institution.
- Managed cash drawer, ensuring balanced totals at the end of each shift.
- Trained new tellers on daily operations and customer service protocols.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
Golf Course Groundskeeper
The Course at Eagle Mountain
Batesville
06.2018 - 08.2020
- Operated equipment such as tractors, mowers, and blowers for grounds upkeep.
- Collaborated with team members to prepare course for daily play and events.
- Trained new staff on equipment operation and best practices for turf care.
- Managed nearby features such as bunkers with raking and regular care.
- Performed daily maintenance of golf course grounds, including mowing, weeding, watering and fertilizing.
- Communicated with supervisors regarding any issues arising during shifts related to maintenance or operations.
Education
Bachelor of Science - Exercise Science
Arkansas State University
Jonesboro, AR08-2026
High School Diploma -
Batesville High School
Batesville, AR05-2021
Skills
- Customer service
- Attention to detail
- Goal-oriented mindset
- Building customer loyalty
- Strong communication and interpersonal skills
- Sales transactions
- Decision-making
- Professionalism
Accomplishments
- All-State / All-Conference Football Player
- O2 Scholarship Recipient
- Former Collegiate Baseball Player
Affiliations
- Outdoors
- Sports
- Live Events
Timeline
Treasurer
Kappa Alpha Order - Arkansas State University
11.2023 - 11.2024
Pro Shop Attendant
Lindsey Management Company
04.2023 - Current
Bank Teller
First National Bank
03.2022 - 04.2023
Golf Course Groundskeeper
The Course at Eagle Mountain
06.2018 - 08.2020
Bachelor of Science - Exercise Science
Arkansas State University
High School Diploma -
Batesville High School