Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
Matias Coria

Matias Coria

Access And Core Operations Manager
Buenos Aires,C

Summary

Dynamic Access and Core Operations Manager with a proven track record at Telecentro SA, enhancing operations and customer service quality through expert problem-solving and operations management. Skilled in TCP/IP networking and Linux administration, I led teams to achieve significant improvements in performance monitoring and service delivery, showcasing a blend of technical proficiency and leadership excellence.

Overview

17
17
years of professional experience
2
2
Languages

Work History

Access and Core Operations Manager

Telecentro SA
Buenos Aires, Buenos Aires
10.2023 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Maintained and improved customer service quality.

IP Operations and Maintenance Lead

Telecentro SA
11.2018 - 11.2023
  • Operation and high availability of services.
  • Coordination and assignment of projects.
  • Objective control and leadership.

Senior Core IP Specialist

Telecentro SA
01.2014 - 11.2018
  • Implementation of corporate services; maintenance, operation, configuration, and implementation of core and distribution networks.
    Routers: Cisco ASR 9900 series (9910/9922).
    Switches: Cisco Nexus 9000 series (9504/93180) / Nexus 5000 series / Catalyst 2600.
    Nokia/Huawei.
  • Operation and maintenance of solutions for: core video multicast, core WiFi, and core VoIP telephony.
  • Networking knowledge: STP/VLANs/OSPF/BGP/MP-BGP/MPLS/L2VPN/L3VPN/Multicast/IPv4/IPv6. Proficient in OS: IOS/IOS-XE/IOS-XR.
  • Development of internal courses and training sessions.

Senior Access Network Specialist

Telecentro SA
06.2012 - 01.2014

Maintenance, operation, configuration, and deployment of the entire access network.

  • Cable modems / eRouters / eMTAs.
  • DOCSIS 1.1/2.0/3.0/3.1.
  • HFC architecture for external plant.
  • CMTS: Cisco uBR10K series // cBR8. Vendor: Arris (E6000).
  • Switches: Cisco Catalyst 2600.
  • Networking.
  • Knowledge and implementation of FTTH technology.

NOC Operator

Telecentro SA
11.2007 - 06.2012

Monitoring, maintenance, and coordination of tasks for the operation of CATV/Internet/VoIP services.
Management and configuration of Arris CMTS (C4, E6000) and Cisco (uBR10K). Administration of Cisco routers (7600 series) and Cisco switches (2900 series). Knowledge of RF and networking.

Education

Licenciatura En Informatica - Information And Communication Technology

Universidad De Palermo
Buenos Aires
05.2001 -

Diplomatura En Inteligencia Artificial - Artificial Intelligence

Instituto Humai
Buenos Aires, Argentina
05.2001 -

Diplomatura Management Y Competencias Gerenciales - Information And Communication Technology

Universidad De Belgrano
Buenos Aires
05.2001 -

Tecnico En Teleinformatica - Information And Communication Technology

Instituto De Formacion Tecnica Superior 24
Buenos Aires, Argentina
05.2001 -

High School Diploma -

INAC
Buenos Aires, Argentina
05.2001 -

Skills

Operations Management

Timeline

Access and Core Operations Manager

Telecentro SA
10.2023 - Current

IP Operations and Maintenance Lead

Telecentro SA
11.2018 - 11.2023

Senior Core IP Specialist

Telecentro SA
01.2014 - 11.2018

Senior Access Network Specialist

Telecentro SA
06.2012 - 01.2014

NOC Operator

Telecentro SA
11.2007 - 06.2012

Licenciatura En Informatica - Information And Communication Technology

Universidad De Palermo
05.2001 -

Diplomatura En Inteligencia Artificial - Artificial Intelligence

Instituto Humai
05.2001 -

Diplomatura Management Y Competencias Gerenciales - Information And Communication Technology

Universidad De Belgrano
05.2001 -

Tecnico En Teleinformatica - Information And Communication Technology

Instituto De Formacion Tecnica Superior 24
05.2001 -

High School Diploma -

INAC
05.2001 -
Matias CoriaAccess And Core Operations Manager