Matias Molinaro

• Commercial Operations Management: Oversee end-to-end commercial strategy and branch operations, ensuring operational efficiency, client service excellence, and strict alignment with company and OEM targets.
• Team Leadership & Coordination: Direct and align sales and administrative teams to consistently achieve strategic revenue and volume goals established by executive management.
• CRM & Systems Administration: Manage and monitor operational workflows in Salesforce and Asofix, ensuring immediate lead response times, rigorous process compliance, and robust pipeline management.
• Financing & Insurance Oversight: Lead secured car loan operations, insurance policy processing, and strategic liaison with partner banking and insurance institutions.
• Inventory Control & Order Tracking: Execute end-to-end unit tracking within Asofix, managing inventory from factory allocation through to final vehicle delivery.
• Revenue Target Compliance: Accountable for reaching monthly and annual sales volume and revenue targets set by the dealership and OEM brand.
• Commercial Strategy & Digital Marketing: Develop and deploy digital client acquisition and retention campaigns across E-commerce, Mercado Libre, and social media platforms.

• Commercial Management: Managed dealership sales operations, ensuring operational efficiency, top-tier customer satisfaction, and alignment with corporate strategic objectives.
• Team Supervision: Coordinated commercial and administrative personnel to achieve corporate targets and enhance performance benchmarks.
• CRM Management: Utilized CRM Pilot (Certified) and internal ERP systems to manage leads, track conversions, and maintain accurate sales reporting.
• Market Share Optimization: Supported executive leadership in refining commercial strategies, increasing branch market share, and optimizing internal workflows.
• Digital Sales Strategy: Developed and executed digital marketing strategies across marketplaces, e-commerce platforms, and social media, resulting in increased lead generation and customer retention.
• Market Share Optimization: Collaborated with executive leadership to refine commercial strategies, resulting in increased branch market share and streamlined internal workflows.

• Team Assembly & Leadership: Built, trained, and structured sales and administrative teams to hit commercial targets set by executive management.
• Supervised team usage of management tools (Bianchi, FBS, Tecnom CRM, Pilot), ensuring full process adoption and enhancing reporting accuracy to executive leadership.
• P&L & Budget Management: Controlled internal operating budgets, collaborating across departments to maximize profit margins and hit OEM revenue benchmarks.
• CRM & Systems Governance: Supervised team usage of management tools (Bianchi, FBS, Tecnom CRM, Pilot), ensuring full process adoption and direct reporting to executive leadership.
• Multi-Channel Marketing: Spearheaded commercial and digital marketing tactics across E-Commerce and digital channels to improve market positioning and customer loyalty.
• Controlled internal operating budgets and collaborated across departments to align financial strategies with OEM revenue benchmarks.
• Auto Financing & Insurance: Administered secured loans and vehicle insurance processes with partner banking entities and underwriters.
• Analyzed competitive landscapes and market segmentation to implement targeted branch action plans, expanding regional market share.

Led direct retail and B2B corporate automotive sales, guiding clients through the sales process from consultation to delivery.

• Developed and maintained relationships with clients to enhance customer satisfaction and loyalty.
• Collaborated with team members to strategize sales initiatives and improve performance outcomes.
• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.

• Sales Operations: Conducted direct sales for conventional purchases and savings plan vehicle subscriptions (planes de ahorro), delivering personalized client advisory on-site and through on-location visits.
• CRM & ERP Management: Utilized key dealership systems, including CRM, FBS, and Autológica to track leads, log sales activities, and manage the customer pipeline.
• Financing & Insurance Processing: Administered and processed RCI vehicle credit applications and advised clients on comprehensive auto insurance policy options.

• Quality Control & Dispatch Inspection: Conducted final quality audits and load inspections for Citroën and Peugeot vehicles prior to domestic and international dispatch, ensuring adherence to quality standards.
• Distribution Compliance: Ensured proper freight loading and compliance with outbound transport protocols and quality assurance standards across shipping units, contributing to efficient logistics operations.
• Conducted comprehensive quality audits to ensure adherence to industry standards and internal protocols.
• Developed corrective action plans to address non-conformities, enhancing overall compliance rates.
• Led cross-functional teams to implement process improvements that increased operational efficiency.

• Oversaw logistics operations and managed regional publication distribution networks to ensure timely delivery.
• Managed transport documentation, waybills (cartas de porte), and route planning while ensuring fleet compliance.
• Utilized Tango Gestión ERP for accounting functions, financial reporting, and processing accounts payable/vendor payments.