Matt Russell
Little Rock
Summary
Product Manager with extensive experience at FIS Global, specializing in product roadmap development and feature prioritization to optimize customer experience. Expertise in design thinking and customer empathy driving innovation and growth, resulting in timely delivery of high-quality products that exceed stakeholder expectations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Product Manager - Asset Finance
FIS Global
Little Rock
01.2023 - Current
- Created and managed product roadmaps to direct development efforts and align with market needs.
- Managed the feature backlog, prioritizing based on client impact and budget constraints.
- Collaborated in design thinking sessions to generate innovative solutions for product enhancements.
- Provided feature estimates during project planning to ensure accurate timeline projections.
- Developed prototypes with UX team, facilitating user-centered design processes.
- Reviewed prototypes with stakeholders and clients for feedback, ensuring alignment on new solutions.
- Engaged customers through interviews to identify the challenges they are having, and new opportunities to solve their challenges.
- Monitored industry trends to pinpoint opportunities for product innovation and growth.
- Participated in demonstration sessions with external companies to determine whether we should partner with them to enhance our product offerings.
- Demonstrated new features in the product to internal stakeholders and clients.
Product Owner - Asset Finance
FIS Global
Little Rock
09.2019 - 01.2023
- Collaborated in designing innovative product solutions through active participation in design thinking sessions.
- Refined product features to prepare for development team implementation.
- Created user stories for efficient consumption by development teams.
- Defined acceptance criteria for user stories to ensure clarity in project scope.
- Reviewed and tested features post-development to verify fulfillment of requirements.
- Presented new features to key stakeholders and clients during demonstration sessions.
- Documented release notes for newly implemented features effectively.
- Updated help documentation with detailed information on new product features.
Technology Business Consultant – Asset Finance
FIS Global
Little Rock
09.2018 - 09.2019
- Professional services consultant role, working on implementations for the FIS Asset Finance platform.
- Conducted gap analysis during client implementations to identify areas for improvement.
- Gathered business requirements for client development to ensure project alignment.
- Collaborated with developers to clarify requirements and meet development timelines.
- Reviewed design documents with clients to confirm satisfaction of all requirements.
- Assessed new software releases for delivered functionality relevant to clients.
- Evaluated client business processes and trained users on software operations.
- Developed creative solutions leveraging core software features to minimize costs.
- Managed configuration changes and interfaced with external systems as needed.
- Installed the FIS Asset Finance product on client servers at the start of new projects.
- Upgraded client environments monthly with new releases of the software.
Technology Business Consultant – Auto Finance
FIS Global
Little Rock
01.2016 - 09.2018
- Provided production support for clients utilizing FIS AutoSuite platform.
- Researched and analyzed production issues to identify root causes.
- Tested and implemented configuration changes in production environments.
- Coordinated and scheduled production migrations effectively.
- Created monthly executive presentations for client reviews.
- Assigned tasks and managed workload among team members.
- Served as on-call manager to ensure seamless production support.
- Mentored new consultants to enhance team capabilities.
Equipment Sales Manager
Quality Companies LLC
Little Rock
02.2015 - 11.2015
- Build customer base through cold calling, social media, & marketing campaigns
- Manage and expand existing accounts
- Research industry trends and market conditions
- Schedule and attend meetings to provide solutions to clients
- Diagnose companies needs in order to provide accurate solutions
- Ability to sell added value of a product or service
- Exceed sales goals on a regular basis
- Review financial information to evaluate the strength of a company
- Coordinate and communicate leads/sales with team members
Education
Bachelor of Business Administration - Finance
University of Central Arkansas
Conway, AR12.2014
Skills
- FIS product knowledge
- Product strategy and roadmap
- Design thinking
- Customer journey mapping
- User experience design
- Cross-functional collaboration
- Team leadership
- Feature prioritization
- User story development
- Creativity and innovation
- JetBrains Rider
- Microsoft SQL Server
- XML proficiency
- Crystal Reports Designer
- Microsoft Office suite
- Miro collaboration tool
- Jira project management
Certification
- SAFe 6.0 PO/PM Certified
Timeline
Product Manager - Asset Finance
FIS Global
01.2023 - Current
Product Owner - Asset Finance
FIS Global
09.2019 - 01.2023
Technology Business Consultant – Asset Finance
FIS Global
09.2018 - 09.2019
Technology Business Consultant – Auto Finance
FIS Global
01.2016 - 09.2018
Equipment Sales Manager
Quality Companies LLC
02.2015 - 11.2015
Bachelor of Business Administration - Finance
University of Central Arkansas
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