Experienced with identifying and mitigating operational risks. Utilizes strategic planning and regulatory compliance to ensure risk mitigation. Track record of successful team leadership and operational continuity. Emphasis on putting patient care first.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Director of Risk Management
Valley Behavioral
Barling, AR
10.2025 - Current
Led risk assessment initiatives to identify vulnerabilities within operational practices in 114 bed acute psychiatric facility.
Developed and implemented risk management frameworks tailored to behavioral health services.
Conducted regular audits to ensure compliance with regulatory standards and internal policies.
Collaborated with cross-functional teams to enhance crisis management protocols and response strategies to significantly decrease incidents within the hospital.
Risk Manager
Valley Behavioral
Barling, AR
05.2024 - 10.2025
Assistant Director of Admissions
Valley Behavioral
Barling, AR
06.2023 - 05.2024
Admissions Director
Vantage Point of Northwest Arkansas
Fayetteville, AR
09.2021 - 06.2023
Directed department staff through effective leadership and oversight, ensuring adherence to existing policies while implementing new strategies.
Implemented strategic initiatives for business development team focused on facility admissions and departmental financial structures.
Directed recruitment, training, and supervision of all staff within admissions department.
Facilitated communication between community referral sources and healthcare providers to ensure seamless transitions of care for patients requiring acute inpatient psychiatric services or substance abuse treatment in 114 bed facility.
Admissions Coordinator
Vantage Point of Northwest Arkansas
09.2020 - 09.2021
Conduct intake assessments to review patient information with providers to provide inpatient care
Use people and management skills to provide the highest and most efficient level of care to patients while maintaining a safe workspace
Knowledge of all insurances and authorization processes
National Sales Representative
WorkSource
12.2019 - 07.2020
Obtain business for staffing agency with various companies through cold calling and leads
Negotiate contracts for employees including pay, benefits, hours, and job responsibilities
Formulated marketing strategies to generate new business and expand current accounts
Program Manager
Perimeter of the Ozarks
01.2019 - 08.2019
In charge of all direct-care staff in a 30-bed adolescent residential facility
Implemented and executed program and any program changes within the facility
Conducted all hiring, scheduling, and training for 40+ floor staff
Education
Bachelor of Science - Professional Studies, Industrial Psychology
Arkansas Tech University
Russellville, AR
12-2011
Honors Diploma - undefined
Northside High School
Fort Smith, AR
05-2007
Skills
Operational risk management
Compliance monitoring
Incident response
Legal compliance
Risk reporting
Incident management
Certification
Handle with Care Instructor
CPR
Timeline
Director of Risk Management
Valley Behavioral
10.2025 - Current
Risk Manager
Valley Behavioral
05.2024 - 10.2025
Assistant Director of Admissions
Valley Behavioral
06.2023 - 05.2024
Admissions Director
Vantage Point of Northwest Arkansas
09.2021 - 06.2023
Admissions Coordinator
Vantage Point of Northwest Arkansas
09.2020 - 09.2021
National Sales Representative
WorkSource
12.2019 - 07.2020
Program Manager
Perimeter of the Ozarks
01.2019 - 08.2019
Honors Diploma - undefined
Northside High School
Bachelor of Science - Professional Studies, Industrial Psychology
Director of Risk Management at MGM RESORTS INTL, EXCALIBUR – LUXOR RESORTS STATION CASINOS, LLCDirector of Risk Management at MGM RESORTS INTL, EXCALIBUR – LUXOR RESORTS STATION CASINOS, LLC
Manager/ Assistant Director (Enterprise Risk & Third-Party Risk Management) at Ernst & Young GDS LLP (EY)Manager/ Assistant Director (Enterprise Risk & Third-Party Risk Management) at Ernst & Young GDS LLP (EY)