MATTHEW HAMPTON

• Oversaw the Budget for The Connecting Arkansas Program (CAP). The CAP program was part of the 1/2 cents Sales Tax passed by the State of Arkansas in 2012 to raise $2 Billion for 33 statewide road projects from 2013 to 2023. Performed Monthly Sales Tax Reporting, Cash Flow Analysis, Budgetary Control, Invoicing and Oversight with Contractors and Subconsultant invoicing. Worked with Right of Way Acquisition, Survey, Utility Engineering, CEI and Construction teams in maintaining budgetary/forecast control for the project. The 10 year project concluded June 30, 2023 with a $93M surplus.
• Executed financial controls, procedures, systems and forecasting techniques to evaluate budget status
• Reviewed operating budgets periodically to analyze trends affecting budget needs
• Analyzed revenues, expenditures and cash management

Led Market Center in implementing growth systems and tools to help agents grow office in market share and profitability. Oversaw office staff of 7 which included training and growing them along with supporting 275 agents.

Performed daily full-charge bookkeeping and accounting. Implemented direct deposit for agents commission payments. Maintained account files, general ledger files, associate sales, listings and contracts. Monthly reporting to KW International of Market Center Sales and profit.

Office downsized during pandemic.

Technical assistance for business and residential clients for Verizon Wireless. Specialized in trouble-shooting activation and loss of service issues across the United States. Worked alongside the NRB (National Repair Bureau) that traced network issues and resolving repair tickets. Worked with retail serving as a liaison on resolving issues.

Call Center Closed in 2016,

• Optimized returns and investments by effectively managing and directing distribution operations.
• Managed logistics budgets and forecasting to achieve cost-effective operations.
• Monitored logistics performance and identified improvement opportunities.
• Coordinated dispatching 325 drivers to accomplish daily delivery requirements.
• Won Taking Stock in Quality Award March 1993. Developed a Fleet Manager Training Manual used company-wide.
• Little Rock Terminal closed in Nov. 2009

• Inspected Property Damage and Auto Claims writing estimates for repairs. Worked with construction and auto repair agencies working to mitigate costs as well.
• Established relationships with clients and insurance companies to foster timely claims resolution.
• Evaluated insurance policies and analyzed damages to determine coverage.