Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew Raczkowski

Cotter

Summary

Dynamic Independent Medicare Broker with a proven track record at Raczkowski Incorporated, excelling in business relationship building and compliance adherence. Recognized for cultivating trust and loyalty among clients while maximizing profits through strategic negotiations. Adept at industry research and risk mitigation, ensuring clients make informed decisions in a rapidly changing market.

Overview

28
28
years of professional experience

Work History

Independent Medicare Broker

Raczkowski Incorporated
01.2010 - Current
  • Developed strong relationships with clients, earning their trust and loyalty through consistent communication and portfolio updates.
  • Provided exceptional customer service, addressing any concerns or questions from clients promptly and professionally.
  • Negotiated favorable terms for clients during transactions, maximizing their profits in both buying and selling scenarios.
  • Answered inquiries and provided information to sales representatives, distributed appropriate paperwork, and fulfilled quote requests to deliver excellent customer support.
  • Responded via telephone and email to questions regarding licensing, commissions, website logins and website navigation.
  • Adapted quickly to changing market conditions, adjusting client strategies accordingly while maintaining open lines of communication throughout periods of uncertainty.
  • Developed a reputation for integrity and ethical conduct within the brokerage community, leading to increased trust from clients and colleagues alike.
  • Conducted research to answer questions and handle issues using multiple systems and resources.
  • Cultivated a wide network of professional contacts, increasing referral business and expanding client base over time.
  • Recorded supporting documentation for phone calls and written correspondence.
  • Maintained up-to-date knowledge of industry trends, ensuring that clients received the most accurate information to make informed decisions about their investments.
  • Prepared contracts and related documentation according to strict standards.
  • Completed training programs to remain updated and further develop proficiency of important industry information.

Construction Supervisor / Telecom Lineman

Striker Telecom Srevices LLC
01.2014 - 01.2024
  • Supervised field crews to maximize quality and work efficiency.
  • Maintained a safe work environment by enforcing company policies, procedures, and regulatory standards throughout each project phase.
  • Completed projects on time and within budget by effectively managing resources and schedules.
  • Reported quality of performance on site to site construction managers.
  • Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
  • Ensured compliance with local building codes, regulations, and industry best practices through diligent oversight of all construction activities.
  • Mitigated risks by conducting thorough site assessments and implementing appropriate safety measures.
  • Delivered high-quality projects by maintaining a rigorous focus on quality assurance and control throughout the construction process.

Lineman

Cable Services Co
01.2012 - 03.2013
  • Performed maintenance and reconducting work in varied weather conditions.
  • Responded to emergencies and outages that required additional labor and assistance for repairs.
  • Worked on both dead and energized lines.
  • Removed old poles and hardware and replaced with new equipment.
  • Trained new team members in proper procedures, fostering a safe and efficient work environment.
  • Assisted in emergency storm restoration efforts, restoring power to affected communities as quickly as possible.
  • Participated in ongoing training programs to stay current on industry trends and best practices.
  • Improved workplace safety by conducting regular equipment inspections and maintenance.
  • Reduced outage durations with quick response times and effective troubleshooting skills.
  • Maintained a strong safety record by diligently adhering to OSHA regulations and company policies, ensuring the well-being of both team members and the public.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Enforced adherence to industry best practices, safety protocols and proper installation techniques.
  • Observed company safety rules and regulations to minimize workplace accidents and reduce electric shocks.
  • Contributed to positive teamwork dynamics by effectively communicating with colleagues and supervisors throughout project lifecycles.
  • Effectively managed multiple projects simultaneously, prioritizing tasks based on urgency and impact on overall operations.
  • Conducted thorough pre-construction assessments to identify potential challenges before beginning work on-site, preventing delays during project execution stages.
  • Maintained accurate records of completed tasks, contributing to streamlined operations.
  • Provided excellent customer service during service calls, addressing concerns promptly and professionally.
  • Adhered to strict safety protocols while working at heights or near energized equipment, minimizing accidents on the job site.
  • Coordinated with utility partners during joint infrastructure projects, facilitating smooth communication channels between teams resulting in successful outcomes.
  • Supported the development of new processes for increased efficiency in line construction and maintenance activities.

Site Supervisor

Miller and Smith Custom Homes
01.2002 - 10.2006
  • Trained new team members on site policies and procedures.
  • Maintained records and logs of work performed and materials and equipment used.
  • Worked with personnel and managers to meet strict timelines.
  • Oversaw personnel safety and efforts at work site.
  • Developed work schedules for team members to maximize shift coverage.
  • Implemented best practices and safe operating procedures.
  • Conducted thorough quality assurance checks on completed work, ensuring compliance with industry standards and client requirements.
  • Provided clear communication to team members regarding goals, expectations, and individual responsibilities within the project scope.
  • Enhanced site safety by implementing strict safety protocols and conducting regular inspections.
  • Guided employees and contractors in task completion, offering assistance to meet tight deadlines.
  • Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
  • Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
  • Reduced costs for the company through effective budget management and vendor negotiations.
  • Resolved issues among team members to keep employees on task.
  • Maintained strong client relationships, providing regular updates on project progress and addressing any concerns promptly.
  • Provided onsite training to help develop employee skills.
  • Managed subcontractors effectively, monitoring performance and offering guidance as needed to ensure alignment with overall project goals.
  • Managed procurement of materials to stay within budget, negotiating favorable terms with suppliers.
  • Achieved high levels of client satisfaction through meticulous attention to detail and proactive communication.
  • Coordinated with contractors and teams for timely project completion, ensuring efficiency and quality.
  • Enhanced site safety by implementing rigorous daily inspection routines.
  • Conducted thorough risk assessments to proactively address potential issues, maintaining project timelines.
  • Negotiated with local authorities for necessary permits and licenses, ensuring legal compliance and project continuity.
  • Oversaw quality control processes to uphold high standards of workmanship, exceeding client expectations.
  • Implemented cost-saving strategies without compromising on quality, maximizing profitability for company.
  • Streamlined communication between architects, engineers, and construction teams, facilitating smoother project execution.
  • Developed comprehensive project schedules to optimize resources and minimize downtime.
  • Improved team morale and productivity with regular feedback sessions and recognition of achievements.
  • Reduced material waste by introducing efficient usage and recycling practices, contributing to sustainability goals.
  • Ensured compliance with all regulatory requirements, keeping projects on track and avoiding penalties.
  • Optimized labor allocation to meet project milestones ahead of schedule, demonstrating effective team leadership.
  • Facilitated training programs for new hires, enhancing team skill sets and performance.
  • Oversaw daily operations at site, keeping team production moving at optimal pace.
  • Prepared and submitted reports on job progress and safety conditions to upper management.
  • Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.

Production Worker

Proctor & Gamble
01.1997 - 12.2001
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
  • Resolved issues quickly to maintain productivity goals.
  • Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
  • Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Volunteered for additional assignments during peak work periods to keep tasks on schedule.
  • Participated in continuous improvement initiatives, implementing best practices to enhance overall efficiency.

Education

No Degree - Elementary Education

Lock Haven University
Lock Haven, PA

No Degree - Elementary Education

Wilkes University
Wilkes-barre, PA

High School Diploma -

Lake Lehman High School
Lehman, PA
06-1996

Skills

  • Business growth
  • Compliance requirements
  • Workplace training
  • Business relationship building
  • Compliance adherence
  • Relationship management
  • Documentation expertise
  • Marketing strategies
  • Markets research
  • Sales strategy development
  • Risk mitigation
  • Industry research

Timeline

Construction Supervisor / Telecom Lineman

Striker Telecom Srevices LLC
01.2014 - 01.2024

Lineman

Cable Services Co
01.2012 - 03.2013

Independent Medicare Broker

Raczkowski Incorporated
01.2010 - Current

Site Supervisor

Miller and Smith Custom Homes
01.2002 - 10.2006

Production Worker

Proctor & Gamble
01.1997 - 12.2001

No Degree - Elementary Education

Lock Haven University

No Degree - Elementary Education

Wilkes University

High School Diploma -

Lake Lehman High School

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Matthew Raczkowski