Matthew Willey
Fayetteville
Summary
Hardworking account manager with several years of experience working directly with clients to service accounts. Expert at communication and applying targeted salesmanship techniques to achieve sales goals. Successful at increasing revenue with new accounts while maintaining relationships with existing ones.
Overview
9
9
years of professional experience
2013
2013
years of post-secondary education
Work History
Account Manager
Premium Brands of NWA
Fayetteville
2016.12 - Current
- Managed client accounts to ensure consistent communication and support.
- Developed strategies to enhance customer satisfaction and loyalty.
- Collaborated with sales teams to identify new business opportunities.
- Conducted regular meetings to gather client feedback and address concerns.
- Prepared detailed reports on account performance and market trends.
- Analyzed client needs to provide tailored solutions and services.
- Managed multiple accounts simultaneously while meeting deadlines.
- Resolved customer complaints in a timely manner.
- Acted as main point of contact in matters relating to client concerns and needs.
- Collaborated with sales team to determine best ways to drive market share.
- Monitored competitor activities in order to stay ahead of the competition.
Education
Southside High School
Fayetteville, ARSkills
- Client management
- Customer satisfaction
- Account performance
- Market analysis
Accomplishments
- Multiple Molson Coors presidents awards
Timeline
Account Manager
Premium Brands of NWA
2016.12 - Current
Southside High School