MAURO GUIDOBONO
MIAMI,Florida
Summary
Experienced Supervisor with over 15 years of experience in Hospitality and gastronomy . Excellent reputation for resolving problems and improving customer satisfaction.
Overview
12
12
years of professional experience
Work History
Operations and Commercial Management Company Cremo
CREMOLATTI ICE CREAM COMPANY
Argentina, BUENOS AIRES
02.2020 - Current
- Development of commercial agreements to maximize sales in the chain (Orders Now Contracts, Rappi)
- Supervision of chain-level audits with the zonal supervisors and the training team. (78 stores in Argentina)
- Work together with the legal department in commercial contracts for new and current franchisees.
DGSA Group Operations (Dandy, Kentucky and Sbarro)
Gastronomic Developer
Buenos Aires, Argentinta
12.2017 - 02.2020
Development of new brands for the interior and exterior of the country
• Preparation of business plans, valuation of projects in new businesses
• Define area of
commerce, major competitors, traffic generators, and resource utilization to maximize sales
• Design, implementation and execution of local marketing campaigns
• Development and sale of Kentucky Franchise
• Supervise, organize, assist and control the operation of the different business models
• Preparation of business plans, valuation of projects in new businesses
• Define area of
commerce, major competitors, traffic generators, and resource utilization to maximize sales
• Design, implementation and execution of local marketing campaigns
• Development and sale of Kentucky Franchise
• Supervise, organize, assist and control the operation of the different business models
Front Desk Agent Executive Hilton Buenos Aires
HILTON BUENOS AIRES
BUENOS AIRES , Argentina
07.2010 - 12.2017
• Check in check out process for Hilton Honnors members
• Performing guest billing
• Monitoring of guest stays
• Realization of both individual and group reservations
• Audit
• Performing guest billing
• Monitoring of guest stays
• Realization of both individual and group reservations
• Audit
Education
High School Diploma -
Bachelor of Hospitality
UNIVERSIDAD INTERAMERICANA 12.2019
High School Diploma -
Aeronavigators Professional School Board Commissio
Escuela Aeronavegante08.2012
Skills
- Hotel operations and management
- Catering and vending operations
- Operations understanding
- Merchandising operations
- Group supervision and management
Timeline
Operations and Commercial Management Company Cremo
CREMOLATTI ICE CREAM COMPANY
02.2020 - Current
DGSA Group Operations (Dandy, Kentucky and Sbarro)
Gastronomic Developer
12.2017 - 02.2020
Front Desk Agent Executive Hilton Buenos Aires
HILTON BUENOS AIRES
07.2010 - 12.2017
High School Diploma -
Bachelor of Hospitality
High School Diploma -
Aeronavigators Professional School Board Commissio
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