Maximiliano Rodriguez
La Plata,B
Summary
Proven Tourism Coordinator with a track record of enhancing guest satisfaction and boosting tourism revenue for TravelAR Turismo. Leveraged destination knowledge and vendor negotiation skills to develop innovative tourism programs and secure cost-effective deals, resulting in a significant increase in tourist satisfaction. Multilingual communicator adept at fostering relationships with local businesses and guests.
Overview
15
15
years of professional experience
Work History
Tourism Coordinator
TravelAR Turismo
Buenos Aires
02.2022 - Current
- Analyzed visitor feedback data, identifying areas requiring improvement and implementing necessary changes to enhance guest satisfaction levels.
- Coordinated transportation logistics for guests, ensuring seamless travel experiences during their visits to the region.
- Increased tourist satisfaction through effective coordination of services and activities.
- Provided exceptional customer service by addressing visitor inquiries promptly and accurately, earning positive reviews from satisfied guests.
- Collaborated with local businesses to promote regional attractions, boosting tourism revenue for the area.
Tourism Coordinator
Mejores Viajes
Buenos Aires
12.2021 - 03.2022
- Analyzed visitor feedback data, identifying areas requiring improvement and implementing necessary changes to enhance guest satisfaction levels.
- Assisted in the design of promotional materials such as brochures and flyers showcasing local attractions, stimulating interest among potential tourists.
- Increased tourist satisfaction through effective coordination of services and activities.
- Enhanced visitor experience by developing and implementing engaging tourism programs.
Tourism Coordindat
Sansot Viajes
Berazategui
02.2018 - 03.2021
- Evaluated trends in the travel industry to adapt offerings accordingly for continued relevance.
- Maximized revenue potential by analyzing pricing structures of competitors while maintaining attractive value propositions.
- Negotiated favorable contracts with travel agents, hotels, transportation providers, and other suppliers to secure cost-effective deals for clients.
- Enhanced tourist experience by developing and implementing innovative tour programs and itineraries.
Bar Waiter
Biergën & Weingën
Mar Del Plata
10.2017 - 02.2018
- Maintained clean and organized bar area.
- Served alcoholic and non-alcoholic beverages in bar environment.
- Handled customer complaints professionally, resolving issues promptly to preserve guest satisfaction.
- Performed opening and closing duties efficiently, ensuring the bar was ready for operation each day or safely secured after closing time.
Supermarket Manager
Supermercado El Sol
Avellaneda
11.2009 - 10.2017
- Increased customer satisfaction by implementing efficient store operations and maintaining a well-organized, clean environment.
- Ensured compliance with all health, safety, and legal regulations to maintain a safe shopping experience for customers.
- Developed strong relationships with vendors to secure favorable pricing and timely deliveries of products.
- Optimized store layout for increased foot traffic flow, resulting in higher sales conversion rates.
- Managed financial aspects of supermarket operations, including budgeting, revenue tracking, and expense control.
Education
College Graduate - Tourism
Universidad Nacional De La Plata
La Plata, Argentina11.2022
Skills
- Cultural Sensitivity
- Destination knowledge
- Multilingual Communication
- Tour Guiding
- Vendor negotiation
- Travel Arrangements
- Cash Handling
- Training and mentoring
- Creative solutions
- Public Speaking
- Sales management
read about history
I have a profound passion for reading about 19th-century Argentine history. This period captivates me due to its pivotal events and figures that played crucial roles in the formation of modern Argentina. I enjoy delving into the details of the Argentine War of Independence, the political struggles of the era, and the cultural transformations that took place. Understanding this rich historical context not only deepens my appreciation for Argentina's heritage but also enhances my analytical skills and provides valuable insights into the country's contemporary issues
Languages
Spanish
Native language
English
Upper intermediate
B2
Portuguese
Elementary
A2
Timeline
Tourism Coordinator
TravelAR Turismo
02.2022 - Current
Tourism Coordinator
Mejores Viajes
12.2021 - 03.2022
Tourism Coordindat
Sansot Viajes
02.2018 - 03.2021
Bar Waiter
Biergën & Weingën
10.2017 - 02.2018
Supermarket Manager
Supermercado El Sol
11.2009 - 10.2017
College Graduate - Tourism
Universidad Nacional De La Plata