Process Manager
- Analyzing and optimizing processes: Identifying inefficiencies, bottlenecks, and areas for improvement within business processes.
- Designing and implementing solutions:Developing and implementing process solutions to enhance efficiency, reduce costs, and improve quality, potentially leveraging tools like Microsoft Dynamics GP.
- Project management: Managing assigned projects and enhancements, including planning, scheduling, resource allocation, risk mitigation, and monitoring progress against KPIs.
- Collaboration and communication: Working with various stakeholders, including finance teams, executive leadership, and IT, to ensure successful implementation and adoption of process changes.
- Documentation and training: Creating and maintaining process documentation, workflows, and standard operating procedures (SOPs), and providing training to staff on new processes and best practices.
- Data analysis and reporting: Monitoring key performance indicators (KPIs) to assess the effectiveness of process changes and providing data-driven insights to stakeholders.
- Ensuring compliance: Conducting regular audits and assessments to ensure compliance with industry standards and company policies.
Key skills
- Process management methodologies (Lean, Six Sigma, etc.).
- Project management.
- Business process analysis and modeling.
- Data analysis and reporting (e.g., using tools like SQL Server Reporting Services or Power BI).
- Strong communication and interpersonal skills, including the ability to influence and collaborate with various stakeholders.
- Problem-solving and analytical thinking.
- Leadership and teamwork.
- Change management.
- Technical proficiency (especially with Microsoft Dynamics GP and related tools).
- Continuous improvement mindset.