Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mayra Olivera

Student
Buenos Aires,C

Summary

Proven expertise in customer relations and time management, honed across roles at Grupo Thamesis and other companies. Excelled in greeting and seating clients, maintaining meticulous bookkeeping, and enhancing organizational efficiency. Achieved a significant improvement in client satisfaction and operational workflow, showcasing strong verbal communication and multi-line telephone operation skills.

Overview

2
2
years of professional experience

Work History

Recepcionist

Grupo Thamesis
01.2024 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Managed multiple tasks and met time-sensitive deadlines.

Cashier

Ecoparque
11.2023 - 02.2024
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Recepcionist

Don Julio
12.2022 - 08.2023
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Education

M.D. - Humanities

Universidad De Buenos Aires.
Buenos Aires, Argentina.
05.2001 -

Skills

Customer/Client relations

Time Management

Bookkeeping

Organization skills

Verbal and written communication

Greeting and Seating Clients

Document Control

Calendar Management

Multi-line telephone operation

Timeline

Recepcionist

Grupo Thamesis
01.2024 - Current

Cashier

Ecoparque
11.2023 - 02.2024

Recepcionist

Don Julio
12.2022 - 08.2023

M.D. - Humanities

Universidad De Buenos Aires.
05.2001 -

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