M'Bike Kolia

• Tracked and monitored outstanding accounts.
• Recorded daily incoming wires
• Researched payment application of purchase orders and communicate wire details to accounting, export sales, and export customers
• Regularly communicate with customers regarding billing or payment questions
• Submitted checks received in the mail to accounting for processing
• Compiled and emailed daily grain reports to appropriate parties.
• Special projects
• Taking care of release purchase orders for TT, 30/70, and DP accounts with the Freight Forwarder.

Increased revenue through effective upselling techniques, offering additional services such as bar packages or specialty menu items.

• Prioritized timing on dishes ensuring hot food was served hot, and cold food was served cold.
• Optimized staffing levels for each event, balancing efficiency with exceptional service quality.
• Provided excellent customer service throughout the planning process, addressing concerns promptly and professionally.