Summary
Overview
Work History
Education
Skills
Timeline
Awards
Generic

MCKENZIE MUSALEK

Fayetteville

Summary

Offering solid foundation in customer service and communication, eager to learn and develop in fast-paced environment. Delivers strong problem-solving abilities and effective time management skills. Ready to use and develop customer service and communication skills in a marketing position.

Overview

2
2
years of professional experience

Work History

Server

Gusano's
09.2024 - Current
  • Providing exceptional customer service to ensure our customers have a pleasant time. Dealing with complaints and concerns that may come up and resolving them promptly, memorizing our products, and recommending them to undecided customers who want to try something new.
  • With the challenges of short staffing, I would sometimes have to take on the responsibility of working as a host, bartender, and server simultaneously.
  • I would have to take on multiple tables and communicate with back of the house workers and host for any complications or allergies

Lead Barista

Hype Coffee
02.2024 - 12.2024
  • Supervise daily coffee shop operations, ensuring the products are top-tier and have exceptional customer service. With the responsibility of training and managing other baristas, so they understand their roles in creating crafted coffees and the cleanliness standards
  • Managing inventory ensures that every product is up to par and ready when it needs to be used. It also handles customer issues and questions to make sure they have an expected experience.
  • Dealt with social media content, including Instagram, Facebook, and TikTok. To provide information about updated hours and events that will be happening. Showing off our products to inform users what products we have and what specialized espresso-based drinks they can customize to their liking
  • Would volunteer to work for non-profit events with our event truck.

Education

Business

NorthWest Arkansas Community College
Bentonville, Ark
05.2024

MBA - Marketing

University of Arkansas
Fayetteville, AR
12-2026

Skills

  • Excellent customer service skills
  • Microsoft Word
  • Microsoft Excel and PowerPoint
  • Friendly, positive attitude

Timeline

Server

Gusano's
09.2024 - Current

Lead Barista

Hype Coffee
02.2024 - 12.2024

Business

NorthWest Arkansas Community College

MBA - Marketing

University of Arkansas

Awards

The National Society of Leadership and Success

Similar Profiles

CREATE PROFILE
MCKENZIE MUSALEK