Megan Denney
Little Rock
Summary
Focused on delivering patient care in a professional and organized manner. Offer over 4 years of experience in patient care and documentation of vital signs, specimen collection, and basic patient care. Recognized for good time management skills and communication with patients and team members, as well as being a team player.
Developed critical skills in high-pressure healthcare environments, focusing on patient care, communication, and teamwork. Looking to transition into new field, bringing proficiency in handling medical emergencies and patient interactions. Aims to leverage these transferrable skills to contribute effectively in new professional setting.
Offering solid foundation in healthcare principles and strong desire to learn and grow in this environment. Brings ability to quickly acquire essential nursing practices and techniques, including patient assessment and care planning. Ready to use and develop skills in patient care and medical procedures in [Desired Position] role.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Registered Nurse, Medical-Surgical Unit 6D
Veterans Administration
07.2022 - Current
- Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use and disease management.
- Minimized hospital stays with recovery-centered approaches, reducing average in-patient stay length.
- Monitored patient reactions to drugs and carefully documented findings.
- Provided direct patient care, stabilized patients and determined next course of action.
- Organized and managed care of patients undergoing various therapies and procedures.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Administered medications via oral, IV and intramuscular injections and monitored responses.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
Medical Front Office Receptionist 40/HR Per Week
Arkansas Bone And Joint-Full Time
06.2015 - 05.2022
- Referred and screened patients to make best use of resources, triage staff and serve community members.
- Completed clerical duties and tasks for clinic administration.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Checked patient insurance, demographic and health history to keep information current.
- Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
- Completed patient referrals to other medical specialists.
- Enhanced office productivity by handling high volume of callers per day.
- Managed multi-line phone system and pleasantly greeted patients.
- Helped patients complete necessary medical forms and documentation.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Maintained current and accurate medical records for patients.
Surgical Scheduler 40/HR Per Week
OrthoArkansas-Full Time
06.2012 - 06.2015
- Coded correct procedures for physician and billing purposes.
- Followed physician's orders and availability calendar to schedule tests and procedures.
- Expertly managed planning, scheduling and coordination of outpatient procedures.
- Verified insurance coverage and obtained pre-authorizations.
- Contacted insurance companies to obtain authorizations and gathered all related medical records.
- Reviewed medical histories and current information to provide accurate information to surgeons.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Reached out to patients to confirm arrival times and convey procedures.
- Sent daily case confirmations and checked with leadership on daily basis to make emergency changes and routine schedule updates.
- Educated patients about surgeries and provided treatment plan documentation.
- Checked patients in and out and collected payments.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Answered phone calls and messages for 5-physicians in orthopedic medical facility, scheduling appointments and handling patient inquiries.
- Organized patient files and streamlined operations to improve efficiency.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Registered and verified patient records before triage with most up-to-date information.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
Nursing Assistant 36/HR Per Week/Full Time
Baptist Health Medical Center-Little Rock
04.2008 - 06.2012
- Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Documented care actions by completing records and logs in medical software system.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
Education
Bachelor of Science - Registered Nurse
Capella University
12-2023
Associate of Science - Registered Nursing
University of Arkansas
Little Rock, AR05-2022
No Degree - Associates of Science
Pulaski Technical College
North Little Rock, AR05.2020
High School Diploma -
Sheridan High School
Sheridan, AR05.2007
Skills
- Detail-Oriented
- Verbal and Written Communication
- Time Management
- Medical Charting
- Customer Service
- Problem Solving
- CPR Certified
- HIPAA Compliance
- Compassionate and Caring
- Monitoring Vital Signs
- Critical Thinking
- Infection Control Procedures
- Medication administration
- Vital signs monitoring
- Office administration
- Patient coordination
- Direct patient care
- Compassionate care
- Patient scheduling
- Data entry proficiency
- Patient-focused care
- Patient assessments
- Healthcare ethics
- Patient registration
- Software navigation
- Patient relationship building
- Documentation and charting
- Patient assessment
- IV insertion
- Appointment management
- Clerical support
- Catheter care
- Electronic charting
- Sterile technique
- Companionship and emotional support
- Clinical judgment
- Physician collaboration
- HIPAA guidelines
- Telephone management
- Computer literate
- Patient care
Awards
* Three time Daisy Award winner.
* Patient Safety Award Winner through CAVHS
Certification
- First Aid/CPR Certified(BLS/ACLS)- AHA-08/2022-08/2024
- Licensed Registered Nurse - 06/09/2022-08/31/2023- License number (219935)
Volunteer Work
Influenza Vaccine clinic at UALR- 12 hours
Covid-19 Testing at UALR- 8 hours
Feeding the homeless around central arkansas with Grace church (Serve the Streets)- 150 hours
Timeline
Registered Nurse, Medical-Surgical Unit 6D
Veterans Administration
07.2022 - Current
Medical Front Office Receptionist 40/HR Per Week
Arkansas Bone And Joint-Full Time
06.2015 - 05.2022
Surgical Scheduler 40/HR Per Week
OrthoArkansas-Full Time
06.2012 - 06.2015
Nursing Assistant 36/HR Per Week/Full Time
Baptist Health Medical Center-Little Rock
04.2008 - 06.2012
No Degree - Associates of Science
Pulaski Technical College
High School Diploma -
Sheridan High School
Bachelor of Science - Registered Nurse
Capella University
Associate of Science - Registered Nursing
University of Arkansas
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